Senior Supervisor, Warehouse

Job Description

Job Description

Overview

Leads the daily planning and work activities of a team in a multi shift environment to ensure customer orders are fulfilled error free and shipped timely while meeting productivity standards.  Responsibilities include inventory control, returns, receiving, putaway picking, packing and shipping of materials or finished goods. Ensure adherence to all safety and administrative policies and procedures. Coaches and develops employees to achieve goals and objectives for quality, service and productivity. Embraces Hanger Values to create a great place to work.

Responsibilities

• Holds employees accountable by coaching in a positive manner to achieve desired results in quality, service, productivity, safety and attendance.
• Leads daily startup meetings in an engaging fashion with employees to review previous day’s KPI’s and communicate the day’s work and organize employees to successfully accomplish the supporting activities.
• Coordinates receipt of all materials to ensure purchase orders are open and the quality of materials received is correct.
• Ensures the security and accountability of materials and goods with inventory control.
• Orchestrates the timely and cost effective picking, packing and shipping of SKU’s in inventory.
• Responsible for ensuring returns are processed in a timely fashion so customers receive credits.
• Plans and coordinates available resources to achieve quality, service, production and financial objectives.
• Organizes daily work flow to produce highest productivity possible within the department while maintaining product quality.
• Responsible for scheduling and expediting all work through the department.
• Recruits, hires, trains, and develop department personnel.
• Builds good communications between the distribution center and its customers, clinics, Procurement and all departments within Hanger.
• Ensures a safe working environment and promote “safety awareness” among employees.
• Orchestrates compliance with Occupational Safety and Health Administration (OSHA) standards and other governmental rules and regulations.
• Creates and distributes all department reports and summaries through timely completion of administrative duties.
• Actively participates in decision making during daily operational management meetings.
• Actively engaged the Supply Chain management and HR with all personnel issues and progressive discipline.
• Ensure adherence to all administrative and financial policies and procedures; lead and collaborate with employees to promote engagement and teamwork within the distribution center

Qualifications

Minimum

• High school diploma or equivalent
• Three years’ distribution center experience warehouse experience
• Three years’ distribution center supervisory experience or equivalent experience
• Willing to travel
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred

• BS in Business Administration or Logistics and/or equivalent experience
• Five years of distribution center supervisory experience or equivalent experience
• WMS and RF Equipment experience