Shop Clerk (Utilities Communication Technician)

Salary: $36,398.00 - $41,873.00 Annually
Location : Fullerton, MD
Job Type: MERIT
Job Number: 01.237 02-26
Department: PUBLIC WORKS: UTILITIES
Opening Date: 02/13/2026
Closing Date: Continuous

Pay Schedule I, Grade 19, Regular Schedule: 40 hours per week.

A vacancy exists in the Department of Public Works and Transportation, Bureau of Utilities.


A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.


List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note : Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose
Under general supervision, performs specialized clerical work in support of a maintenance shop.

Essential Job Duties

• Keeps, updates, and maintains office and personnel records, including time sheets, payroll, and attendance.
• Updates and maintains records of materials, supplies, and equipment used by the shop.
• Prepares and compiles reports of material and equipment usage and job costs.
• Keeps records of operation and maintenance costs for shop vehicles and equipment.
• Makes inventory of equipment parts and schedules maintenance and repair of equipment.
• Prepares and processes requisitions for materials and supplies.
• Receives, logs, and responds to telephone inquiries, complaints, and requests for service.
• Operates office machinery such as photocopiers, fax machines, and calculators.
• Operates short-wave radio to send and receive messages to and from field personnel.
• Monitors alarm systems and dispatches crews to respond to calls for service and emergencies.

Examples of Other Duties

• Performs typing and word processing.
• Codes, enters, and retrieves information using data entry devices.
• Performs other related duties as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications


Possession of a high school diploma or an appropriate high school equivalency


plus

One year's general clerical experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.
Additional education may be substituted on a year-for-year basis for the required experience.

Preferred Qualifications
Work experience using Microsoft Excel.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.

ATTN: Shop Clerk (Utilities Communications Technician)
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

This position is for the night shift only (10:00 p.m.-8:00 a.m.). Candidates must be available to work nights throughout the week.

Employees in this classification may be required to work overtime with little or no advance notice. Some positions may be designated as Emergency/Essential.

Physical and Environmental Conditions
The work among positions in this class varies, but most often involves frequent walking and standing, and some lifting and carrying of objects of moderate to heavy weight. Some duties involve exposure to adverse weather conditions.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid Leave
Paid benefits listed below vary depending upon the Classification.

Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01


This position is for the night shift only (10:00 p.m.-8:00 a.m.). Are you willing and able to work the night-shift schedule for this position?

• Yes
• No

02


Select the type of driver's license you currently hold. Be sure you have provided your driver's license number, class and state in the previous section of this application.

• Commercial Driver's License equivalent to commercial, Class A Maryland Driver's License.
• Commercial Driver's License equivalent to commercial, Class B Maryland Driver's License.
• Commercial Driver's License equivalent to a Commercial Class C Maryland Driver's License with a Passenger Endorsement.
• Non-Commercial Driver's License equivalent to a non-commercial, Class C Maryland Driver's License.
• Provisional Non-Commercial Driver's License equivalent to a Provisional Non-Commercial, Class C Maryland Driver's License.
• Driver's License Learners Permit
• I do not have a driver's license.

03


Select the choice that best describes your experience using Microsoft Excel.

• Create and modify spreadsheets, create and modify formulas, format spreadsheets, enter and update data.
• Modify formulas, format spreadsheets, enter and update data in existing spreadsheets.
• Enter or update data in existing spreadsheets.
• No experience as described above.

04


Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose "No experience as described above" in the previous question, respond by entering "N/A" to this question.
05



Databases Select the choice that best describes your experience using Microsoft Access or other database software.

• Create and modify databases; create queries, forms and reports according to certain criteria; sort information according to certain criteria; add and delete records.
• In existing databases, create queries, forms and reports according to certain criteria; sort and information according to certain criteria; add and delete records.
• In existing databases, sort information according to certain criteria; add and delete records.
• In existing databases, add and delete records.
• No experience as described above.

06


Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose "No experience as described above" in the previous question, respond by entering "N/A" to this question.
07



Word Processing Select the option that best describes your experience using Microsoft Word or other word processing software.

• Create, format, modify, merge, track changes to and print text documents, outlines, tables, charts, labels, envelopes, forms and other documents.
• Create, format, modify and print letters and other text documents.
• No experience as described above.

08


Do you have experience dispatching information, instructions and/or work orders to field personnel based on information you have received by telephone, radio, e-mail, or other methods?

• Yes
• No

09


Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose "No" to the previous question, respond by entering "N/A" to this question.
10


Employees in this classification may be required to work overtime with little or no advance notice. Some positions may be designated as Emergency/Essential.Are you willing and able to accept these conditions of employment?

• Yes
• No

Required Question