System Administrator - Hospitality

System Administrator

Join an innovative hospitality organization dedicated to delivering memorable experiences across multiple entertainment venues. This role lets you lead and optimize POS systems while improving operational efficiency and guest satisfaction.

System Administrator Benefits & Compensation:

• Competitive pay with ongoing growth opportunities
• 401(k) Retirement Plan
• Comprehensive medical, dental, and vision coverage
• Generous PTO policy
• Complimentary access to on-site fitness center
• Team member perks, including discounts
• Monthly bonus program

System Administrator Requirements & Qualifications:

• 3–5 years of experience in a POS analyst or systems administrator role within multi-unit food & beverage, hospitality, or retail environments
• Hands-on experience supporting Toast POS is required
• Strong technical troubleshooting skills for POS hardware and software
• Familiarity with payment processing workflows, inventory management, and sales reporting
• Bachelor's degree in IT, Computer Science, or comparable practical experience
• Ability to travel at least 10% of the time
• Ability to lift up to 50 pounds and remain comfortable in a dynamic environment

System Administrator Preferred Background & Skills:

• Proficiency with SQL or similar data extraction tools

System Administrator Day-to-Day Responsibilities:

• Manage configuration, deployment, and support of POS systems (Toast, Fandango1, Embed, Intercard) across multiple locations
• Standardize the POS change request process and ensure visibility for operations, finance, accounting, and management
• Create documentation, training materials, and standard operating procedures for end-users
• Collaborate with vendor partners on software updates, patches, and system integrations
• Serve as technical lead for resolving POS hardware and software issues
• Monitor system performance, conduct audits, and proactively address vulnerabilities
• Partner with stakeholders to configure POS for actionable business reporting

If you thrive in a dynamic, collaborative environment and are passionate about technology-driven hospitality, this role could be the perfect next step for your career!