Store Manager
$54k - $80kTeapulse
Job Description
Job Description
Store Manager
Location: New York, NY
Job Location Type: On-site
About Us
Teapulse is a modern tea atelier blending timeless tradition with contemporary taste and innovation. At Teapulse, we are re-creating the tea experience — crafting modern blends that harmonize wellness and creativity, paired with a pastry program further reflecting our cross-cultural DNA. Our vision is to ensure every sip and every bite tells a story of quality, care, and creativity.
Tea, coffee, and pastries — Reimagined.
As we continue to expand across North America, we are looking for a passionate and driven Store Manager to lead store operations, develop a high-performing team, deliver an exceptional customer experience, and support the continued growth of the Teapulse brand.
Key Responsibilities
- Own overall store performance, including sales, cost control, and day-to-day operations, and implement company initiatives at the store level.
- Lead and develop the store team through scheduling, training, performance coaching, and team building.
- Manage ordering, inventory, stock counts, and waste control to keep operating costs on target.
- Uphold brand standards for product quality, customer service, cleanliness, and food safety, and resolve customer complaints and on-site incidents.
Qualifications
- High school diploma required; Bachelor’s degree preferred.
- 1–2+ years of supervisory or management experience, preferably in food & beverage, retail, or hospitality, with a working knowledge of inventory, scheduling, and cost control.
- Strong leadership, organizational, and time-management skills, with the ability to motivate a team in a fast-paced environment.
- Bilingual in English and Mandarin Chinese, with the ability to communicate, train, hold meetings, and prepare written reports in both languages.
- Flexible availability, including weekends and holidays.
Compensation & Benefits
- Base salary: $54,000–$80,000/year, commensurate with experience.
- Monthly performance bonus based on KPI achievement (up to $24,000/year).
- Paid Time Off (PTO).
- Paid sick leave.
- Employee perks, including complimentary/discounted Teapulse products.
Join Our Team
This is an exciting opportunity to grow with a fast-scaling brand and lead a store at the heart of the Teapulse experience. If you’re a hands-on leader who loves building great teams and delivering exceptional service, we’d love to hear from you! Join us and help shape the future of our brand across North America.
Vacancy posted 8 days ago
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