Patient Growth Specialist

Remote Patient Growth Specialist

Salary:
$65,000-$85,000 base salary (dependent on experience) + strong growth opportunity
Fully Remote (U.S.)

Job Summary:

A fast-growing AI-driven healthcare organization is seeking a motivated and patient-focused Patient Growth Specialist to support patient outreach, enrollment, and engagement efforts for individuals living with chronic conditions. This individual will serve as the first point of contact for patients and caregivers, helping explain the program, guide them through enrollment, and ensure a positive patient experience throughout every interaction.

This opportunity is ideal for someone who is persuasive, empathetic, organized, and excited to grow within a fast-paced startup environment.

Job Responsibilities:
• Contact patients and caregivers to explain care management programs and guide them through the enrollment process
• Communicate program benefits in a warm, professional, and patient-friendly manner
• Follow outreach and scheduling workflows with accuracy and attention to detail
• Maintain patient engagement metrics including consent rates, scheduling rates, and no-show recovery
• Collaborate with internal teams to improve workflows and patient experience initiatives
• Provide feedback on outreach and scheduling technology tools
• Maintain professionalism, empathy, and strong communication during all interactions
• Support a patient-first culture focused on delivering high-quality care experiences

Qualifications:
• Strong communication and relationship-building skills
• Self-motivated, adaptable, and organized
• Goal-oriented with a strong work ethic
• Comfortable learning new technology and systems
• Professional, empathetic, and patient-focused demeanor
• Experience in customer service, patient outreach, call center, or sales environments preferred
• Desire to grow into leadership opportunities within a fast-growing company

About the Company:

This AI-native healthcare organization is building the future of proactive chronic care management through technology-enabled patient engagement and care coordination. Backed by leading venture capital firms, the company partners with specialty clinics nationwide to improve patient outcomes while delivering scalable, patient-centered healthcare solutions.