Customer Service Representative

Location: Menomonee Falls, WI | Schedule: Full-time, on-site Overview An established, stable precision manufacturer experiencing significant growth is adding a Customer Service Representative to support customers and keep information flowing across a busy manufacturing operation. This is not a call-center role, but more of an information hub position, managing orders, forecasts, and priorities while coordinating across departments. What you'll do Manage customer orders, forecasts, changes and priorities Work regularly in Excel to organize and reconcile customer information Coordinate with production, purchasing and other internal teams Respond to customer questions regarding orders, timing and requirements Triage competing priorities and follow issues through to resolutionMaintain accurate customer and order information Build strong working relationships with customers and coworkers Required qualifications Comfortable working in Excel Strong organizational skills Good with customers Able to multitask and switch gears without losing track of details Why this role This role offers variety, responsibility, and problem-solving in the middle of a growing, established manufacturing operation with a small, outgoing team that enjoys working together. #J-18808-Ljbffr Software Placement Group, SPG