Brand Ambassador

Brand Ambassador

The Brand Ambassador is the local public face of Stimulus Broadband in Oregon. This individual-contributor seat puts community visibility and public outreach first: planning and staffing events, setting up booths and materials, representing Stimulus with Chambers, civic groups, nonprofits, and local partners, and educating the public on where we can serve and what we offer. Sales is part of the job capturing interest, answering product questions, and taking orders from the published catalog when appropriate but this is a non-commissioned role (salary only). Community presence and events come first, with clean handoff to Customer Experience when a lead progresses to an order. You sell only from the published services and only inside the serviceable footprint. This role reports to the Director of Sales & Marketing.

Essential Functions

• Own the local community outreach calendar: fairs, festivals, civic events, Chamber meetings, nonprofit partnerships, and other public touchpoints that raise Stimulus Broadband visibility.
• Plan, set up, staff, and tear down event presence tent, table, signage, demo kit, and collateral so Stimulus shows up ready and on brand.
• Be the public face at events and community gatherings. Explain fiber and fixed wireless service in plain language and protect coverage truth: if we cannot serve a location, say so.
• Build and keep relationships with Chambers of Commerce, economic development groups, civic organizations, nonprofits, and local businesses that amplify presence in the market.
• Generate awareness and qualified interest. Capture leads and event outcomes in CRM with clean hygiene. Warm-handoff to Customer Experience when follow-up or install path is needed.
• Partner with Marketing on materials, messaging, and promotions for community use. Flag gaps; do not invent offers in the field.
• Partner with Local Field, and Customer Experience so event demand turns into scheduled installs and accurate billing.
• Generally, a hybrid role located in Klamath Falls, Medford, Grants Pass, Lakeview, or Chiloquin Oregon with expected periodic meetings in the office as well as work remote.
• Travel within the market is expected, and to adjacent markets as we grow. Evenings and weekends are expected when the community calendar requires it.
• Stay adaptable as markets grow, catalogs change, and new offices open. The seat stays an individual-contributor community outreach role.

Success Profile

• High energy and a positive attitude comfortable as the brand's face in a booth, a Chamber room, or a school gym.
• An outreach builder who plans events and shows up prepared not a desk-bound order taker and not a commission-driven door knocker.
• Strategic thinker and problem solver. Knows where we can serve, what we can sell from the catalog, and when to walk away from a bad quote.
• Willingness to always look out for the customer and the business including the call that we should not sell something we cannot install or bill.
• See a need and fill it: a fair with no Stimulus face, a Chamber breakfast nobody claimed, an event kit that never got packed, a lead that died after the booth closed.

Required Skills & Qualifications

• Outgoing, positive person with good energy.
• Strategic thinker and problem solver.
• Willingness to always look out for the customer and the business.
• Reliable work history in community outreach, event coordination, public-facing brand or nonprofit engagement, Chamber/civic work, or local sales support preferably ISP, telecom, utility, or another subscription service.
• Working familiarity with broadband products (fixed wireless, fiber-to-the-home, and fiber-to-the-business) sufficient to explain the catalog without inventing it.
• Comfortable using CRM and mobile tools, and able to keep event and lead records clean.
• Proven ability to plan and execute event logistics: setup, tear-down, materials, and on-site public interaction.
• Strong face-to-face communication; able to solely represent the brand at community events and meetings.
• Ability to work independently as an individual contributor in one market without needing a team under you.
• Willingness to work evenings and weekends when community events require it.
• This role is a BYOD (Bring Your Own Device) role, you'll be required to have certain company apps to perform the duties of this role. There is a monthly stipend for use of your personal phone for business.
• Preferred: prior ISP or WISP community or local-sales experience; Chamber or civic-group experience; bilingual skills a plus.
• Reliable vehicle to get to meetings and events that is capable of transporting event supplies, marketing materials, etc. Personal vehicle usage will be reimbursed at current IRS rates; there are plans to add a company vehicle for this position during the 2027 budget year.

Physical Requirements

• Ability to work primarily in the local market: events, community meetings, outreach stops, and an office base.
• Ability to stand and walk for extended periods at events, including outdoor work in heat, cold, rain, and wind.
• Ability to set up and tear down event presence; lift, carry, push, or pull marketing and event materials or demo kit up to 40 pounds.
• Ability to sit and work at a computer or tablet for CRM, calendaring, and order capture.
• Ability to drive regularly between events, partners, and the local office.

Requirements

• Stimulus Technologies conducts pre-employment and random background checks, along with drug, alcohol, and cannabis testing. Candidates must pass all required screenings.
• A valid driver's license and acceptable driving record are required.

Alignment with Core Values

At Stimulus Technologies our core values define how we work. The ideal candidate will demonstrate:

• Driven to Grow Continuously seeks to develop professionally, stays current with industry practices, and pushes to improve processes and outcomes.
• See a Need Fill a Need Proactively identifies gaps, obstacles, or opportunities and takes action without waiting to be asked.
• Elevate Others Mentors teammates, shares knowledge freely, and actively contributes to a positive and collaborative work environment.
• Extreme Ownership Takes full accountability for results, decisions, and mistakes; does not deflect blame or make excuses.
• Celebrate Success Recognizes contributions of team members, acknowledges milestones, and fosters a culture where wins are shared.

Stimulus Technologies is an equal opportunity employer. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.