Rental Support Specialist

• Prepare and deliver accurate rental quotes based on customer requirements, project specifications, and equipment availability.
• Review customer inquiries and identify the appropriate equipment and rental solutions to meet project needs.
• Coordinate with rental, logistics, and sales teams to verify equipment availability, scheduling, and pricing.
• Maintain quote logs and provide timely follow-up with sales and rental teams regarding next steps and customer status updates.
• Communicate professionally with customers, vendors, and internal departments to ensure a high level of customer service and efficient workflow.
• Assist with rental documentation, contracts, and administrative processes as needed.
• Maintain accurate records and ensure all customer and rental information is properly documented and updated.
• Support daily rental operations and contribute to the successful execution of customer projects.

• Minimum of 1 year of experience in one or more of the following areas: customer service, equipment rental, sales support, estimating, or a related field.
• At least 1 year of administrative support experience in a professional office environment.
• Strong proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and other Microsoft Office applications.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Strong verbal and written communication skills with a customer-focused approach.
• Ability to work independently while also collaborating effectively as part of a team.
• Strong attention to detail and problem-solving abilities.
• Ability to maintain accurate records and handle confidential information professionally.

Competitive pay, based on experience.

Scott-Macon Equipment is an EEO employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Vision Insurance
• Health Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off

Work Location: In person