Tennis Sales Associate

Job Description

Job Description

About Us:

The Sturtevant's experience is all about knowledge and premium service. It starts when you log on or walk into one of our stores and continues long after your purchase has been made. In recent years Sturtevant’s has been recognized as the best tennis retailer in the country by Tennis Industry Magazine and the National Gold Medal Ski and Snowboard shop by Ski Magazine. (We are pretty proud of that!) The knowledge you experience is a direct result of our staff’s commitment to our sports, whether it is waiting for that first chair on a powder day, countless hours on the court or early mornings behind the boat. From our owners to each employee, the passion of each of these sports runs deep.

Share the stoke for our Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Summary Description : This position is primarily responsible for the sale of tennis equipment, apparel, footwear and accessories to meet our customers’ needs, merchandising our products to attract interest and assisting with inventory control while continuing to provide the best-in-class guest service.

Job Responsibilities:

• Greet all customers in the store
• Learn and implement proper footwear fitting techniques
• Learn and implement custom racket stringing and re-gripping services
• Operate the cash register to complete the sale
• Be on-time for your scheduled work-shift, with proper and clean appearance
• Protect company assets through loss prevention techniques
• Be energetic, motivated, and possess the ability to multi-task
• Merchandise the store by stocking shelves, counters, or tables with products
• Demonstrate the desire to succeed and grow within the company
• Other duties as assigned

Qualifications:

• A thorough understanding of tennis including equipment, fundamentals and trends
• Retail customer service and footwear knowledge preferred
• Friendly, outgoing and comfortable working with people
• Must be able to communicate fluently in accurate spoken and written English
• Must be able to stand and move for extended periods
• Must be able to routinely lift merchandise, packages and other items of at least 50 pounds and climb ladders on an occasional basis
• Basic computer skills are required
• Must be able to work a flexible schedule to meet store needs, including holidays, nights and weekends
• Experience with POS systems preferred

The Perks and Benefits: ( * Benefits for Year Round Full-Time Employees)

• Free Employee Ski Pass
• Medical, Dental, and Vision insurance*
• Employer Paid Basic Life Insurance and AD&D*
• Voluntary Life Insurance (Employee/Spouse/Child)*
• Health Care and Dependent Care Flexible Spending Accounts*
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off*
• Paid Sick Time (State applicable)
• Paid Parental Leave*
• Short-Term and Long-Term Disability*
• Employee Discounts (ski, retail, outdoor industry)

Equal Opportunity Employer:

We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Wage ranges between $18-$23/hour + Commission. Actual pay will be adjusted based on experience.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.