AI Enablement & Knowledge Innovation Lead (Columbus)

Full-time

UKG (Ultimate Kronos Group)

UKG, the Workforce Operating Platform, seeks a leader to define knowledge architecture and taxonomy for CX learning. You will design generative AI/RAG solutions, improve content lifecycle automation, and own integrations across content APIs and KM platforms.

You’ll partner with engineering to deploy scalable, secure solutions and drive measurable impact on case deflection and learner outcomes. With 8+ years in knowledge management and AI/product leadership, you will collaborate across Curriculum

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Vacancy posted 4 hours ago

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