Insurance Verification Representative-PT

Insurance Verification Representative Opportunity

West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and includes a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health programs for children, adolescents, and adults. Treatment is offered at multiple levels of care including inpatient, partial hospitalization, and intensive outpatient. We are available 24 hours a day, seven days a week to assist you and answer your questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria.

West Oaks Hospital is seeking a dynamic and talented Insurance Verification Representative part-time to join our team of compassionate, dedicated professionals. The Insurance Verification Representative will be responsible for verifying patient accounts; collects patient portions on admission, in-house, and at discharge, makes copies of verification information for Utilization Review; and mails copies to the attending doctor's office. Maintains an efficient patient account audit process by ensuring that all actions are accurate and completed in a timely fashion.

Job duties/responsibilities include accurately verifying insurance for all inpatient and RTC admissions for all available programs. Maintains written documentation of verification information and emails VOBs within 24 hours of admission during the work week. Responsible for financial counseling on admission, while in-house and/or at discharge. Maintains thorough records to ensure follow-up on all admissions. Other job duties as assigned.

Benefit highlights include a challenging and rewarding work environment, competitive compensation, generous paid time off, 401(k) with company match and discounted stock plan, and career development opportunities within UHS and its 300+ subsidiaries. More information is available on our Benefits Guest Website.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.

Qualifications requirements include education required: high school diploma or GED. Preferred: some college. Licensure and certification required: none. Experience required: one year of related experience. Preferred: five years of related experience in a behavioral healthcare environment.

EEO statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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