Remote Crisis Care Psychiatric Nurse Practitioner (PMHNP)

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person's life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based, intensive behavioral health care.

In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around-the-clock crisis coverage, while working to connect patients to the most appropriate next level of care.

Your Role

As a Crisis Care Psychiatric Nurse Practitioner, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans, and medication management. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health's patients and making an impact in our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a fully virtual role.

Day-to-Day Responsibilities

• Perform comprehensive clinical assessments and develop differential diagnosis
• Provide psychiatric medication management
• Build therapeutic alliance with patients
• Create and implement co-created personalized treatment plans with our multidisciplinary team
• Manage a caseload of patients who you will follow for 8 to 12 weeks providing medication management
• Conduct comprehensive risk assessment and safety planning
• Utilize validated clinical tools to aid in differential diagnosis
• Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care
• Actively participate in multidisciplinary team meetings
• Maintain appropriate documentation of all patient-related care
• Engage with clinical supervision
• Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care

Working hours for the clinic are Monday - Friday from 10:30 AM to 7:30 PM Eastern Time.

• This role requires on-call:
  • Day-time: Monday - Friday from 10:30 AM to 7:30 PM (on days you are already scheduled)
  • Weekday night: Monday - Thursday from 7:30 PM to 10:30 AM (next day)
  • Weekend: Friday 7:30 PM - Monday 10:30 AM (continuous full-weekend coverage)

Role Requirements

• Bachelor of Science in Nursing degree (or equivalent non-U.S. degree)
• Board Certification
• Master of Science in Nursing degree or a Doctor of Nursing Practice degree (or equivalent non-U.S. degree)
• Hold an active license to practice in North Carolina
• Maintain all state requirements and continuing education requirements to provide behavioral health care
• Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans, and psychiatric medication management
• Has at least 3 years of clinical experience of psychiatric medication management
• Has experience with clinical risk management, suicide risk assessment, and safety planning
• Has experience and is comfortable with using validated clinical tools to help enhance clinical care
• Has experience with and is comfortable with using technology
• Excellent written and verbal communication skills
• Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team
• Experience working with an electronic medical record (EMR)

Nice to Have

• Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare
• Completed Psychiatric fellowship
• Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles
• Has experience with using clinical outcomes to help enhance clinical care
• Has experience launching and iterating on a clinical care model, (preferred, not required)
• Experience in a start-up healthcare setting and/or an innovative healthcare program (preferred, not required)

Benefits for Our Clinicians

• PTO includes sick leave, certain federal holidays, and vacation
• Continuing education time and stipend
• 401K
• Health insurance
• Malpractice liability insurance
• Clinical supervision
• Multidisciplinary team collaboration

Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Our Interview Process:

1. Complete the application
2. Phone screen
3. First interview with team member
4. Clinical skill assessment with the hiring manager
5. Reference check
6. Offer
7. Background check

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.