Support Server (Runner/Busser)

Job Description

Job Description

Are you a warm, welcoming hospitality professional looking for a positive and fast paced work environment? Do you want highly competitive pay and benefits, a steady schedule, and an uncommonly good work/life balance? Are you looking for a workplace where you can grow and thrive? Then a Runner/Busser role at our Michelin-acclaimed restaurant, Cull & Pistol Oyster Bar, is a great opportunity for you. 

About Us

• Cull & Pistol Oyster Bar is the full-service restaurant attached to Lobster Place Seafood Hall, Chelsea Market’s most visited food destination. 

• We’re proud to be NYC’s best oyster bar, welcoming both neighborhood regulars and visitors from around the world. 

• We’ve been taking care of our guests and each other since 1974 – and we’re proud of a culture that emphasizes both excellence and compassion. 

About You

• You are passionate about hospitality and take pride in your friendliness and warmth. 

• You are enthusiastic about exceptional food and drink, and enjoy sharing your knowledge with guests. 

• You want to work in a friendly restaurant environment where you look out for your co-workers, and they look out for you. 

• You want to balance your personal life with a good-paying job with great benefits and a positive workplace. 

Duties & Responsibilities: (including but not limited to)

• Full table maintenance including pre-bussing, clearing, marking, watering, and re-setting tables. 

• Setup and breakdown of the dining room. 

• Maintains on hand stock of plates, silverware, glasses, etc. throughout service. 

• Explains food and beverage selections in detail to guests. 

• Assists the kitchen team with expediting. 

• Runs food to guests. 

• Responds to and anticipates guests expectations throughout service. 

• Other duties as assigned.

Qualifications:

• Previous bussing and/or food running experience (1+ years’) in a high-volume full-service restaurant. 

• Ability to effectively communicate and connect with guests.  

• Warm and welcoming demeanor. 

• Ability to remain professional and calm under pressure.

• Able to manage multiple priorities in a busy restaurant environment.

• Exceptional time management and communication skills.

• Must be able to stand and/or walk for extended periods of time.

• Evening & Weekend availability is a must.

Pay & Benefits:

• Hourly Rate: $11.65/hour (plus $30-$45/hour in tips!).

• Comprehensive medical, dental, vision, insurance benefits.

• Paid breaks.

• Company paid life insurance.

• 401k plan w/company match.

• In addition to Paid Sick Leave, Lobster Place provides generous paid time off depending on position and tenure. 
  

• Employee Discounts.

• Commuter benefits.

• Referral Program- $600 Bonus if you refer a successful hire. 

• Employee Assistance Program to help promote well-being and enhance quality of life for you and your family.

Working conditions

This job operates in a professional restaurant environment. This role routinely requires the use of computers and other electronic devices. The host station is small, and traffic is high. The workspace is on 2 levels and the ability to use stairs is required. This is an FLSA non-exempt hourly position on the restaurant floor. 

Essential Functions

• Prolonged periods of standing, walking, kneeling, bending and movement throughout the space.

• Expression/exchange of ideas both verbally and through non-verbal means. 

• Must be able to obtain impressions through the eyes. 

• Manual dexterity, hand-eye coordination. 

• Lifting, pushing, pulling, and carrying loads of up to 15 lbs. 

• Tolerance of heat, cold, and loud/noisy environments. 

LP Hospitality Group is proud to be an equal opportunity employer. We are committed to providing an environment of mutual respect and building a workplace that represents a variety of backgrounds, perspectives, and skills. All employment is determined based on qualifications, merit, and business needs.