Product Manager - Maintenance Platform
ITMC Systems, Inc
Job Title: Product Manager – Maintenance Platform
Location: Arlington, Virgini
aWork mode: Onsite/Hybri
d
Role SummaryWe are seeking a Product Manager to lead the development and scaling of our Maintenance Platform. This role will drive product strategy, execution, and cross-functional alignment to improve maintenance operations, resident experience, and operational efficiency across communiti
es.Key Responsibilit
- iesDefine and execute the product roadmap for the maintenance platform, including work order management, inspections, preventive maintenance, and resident communicat
- ionPartner with Operations, Engineering, and external vendors to translate business needs into scalable product soluti
- onsOwn end-to-end delivery—from requirements and prioritization through launch and iterat
- ionOptimize workflows across key areas such as scheduling, technician productivity, and automated resident engagem
- entDrive integration strategy (e.g., PMS, CRM, middleware) to ensure seamless data flow and system interoperabil
- ityLeverage data and user feedback to continuously improve product performance and adopt
- ionSupport pilot programs and scale successful solutions across the portfo
lioAI / Data Expectati
- onsIdentify opportunities to leverage AI to automate workflows (e.g., work order intake, routing, communicati
- on)Partner with engineering on AI-enabled features such as recommendation engines, automation, and workflow optimizat
- ionDefine success metrics and evaluate AI performance (accuracy, efficiency, user adopti
- on)Ensure responsible AI usage, including data quality, transparency, and operational reliabil
ityQualificati
- ons5+ years of product management experience, preferably in B2B SaaS, operations, or platform produ
- ctsExperience building workflow-based products (e.g., work order systems, CRM, or operations platfor
- ms)Familiarity with AI/ML-driven products or automation tools (hands-on experience not required, but strong product sense expect
- ed)Strong stakeholder management and cross-functional leadership ski
- llsAnalytical mindset with experience using data to inform product decisi
Vacancy posted 1 day ago
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