HVAC Service Technician at Marrs Heating, AC, Plumbing & Electrical

Job Description

Job Description

Marrs Heating, AC, Plumbing & Electrical is an established local company serving homeowners throughout Bellingham and the surrounding Whatcom County area . We run every trade in the home, and were looking for experienced HVAC technicians who take pride in quality workmanship, a consistent in-home process, and an outstanding customer experience.

The Role

Marrs is hiring an experienced HVAC Service / Maintenance Technician to join our Bellingham team. Youll diagnose, repair, and maintain residential heating and cooling systems while running the Marrs process in every home. At Marrs, the process is the job: clear explanations, options for every customer, thorough documentation, and a home left cleaner than we found it.

Compensation

• $30$35/hour, depending on experience and qualifications

• Opportunities to earn more through spiffs and bonuses

• Potential overtime opportunities

• Full-time position

What Youll Do

• Service, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless mini-splits, to company and industry standards

• Explain the work to the customer before you begin and walk them through what you did and found when you finish

• Present three options on every opportunity, and offer the Marrs Maintenance Agreement Plan (MAP) on every service and maintenance call

• Quote repairs on-site using our HVAC flat-rate pricebook, invoice accurately, and collect payment before you leave

• Complete checklists and job documentation on every call: equipment make, model, and serial number, fuel type, filter size, photos, materials, and pinned notes

• Spot opportunities across every trade in the home, such as an aging electrical panel or failing water heater, and turn those leads over to the team

• Handle refrigerant to company standard and identify warranty situations honestly on-site

• Treat every home with respect: shoe covers on, Marrs sticker on the equipment, and the home left cleaner than when you arrived

• Keep your truck stocked, organized, and clean, and your tools maintained

• Attend weekly HVAC service and safety meetings and monthly hands-on training

What Were Looking For

• 2+ years of hands-on residential HVAC service and maintenance experience

• Ability to independently diagnose and repair HVAC systems, with strong electrical, mechanical, and refrigerant troubleshooting skills

• Current EPA 608 certification

• Comfortable presenting options and memberships to homeowners and following a consistent in-home process

• Detail-oriented with documentation, checklists, and photos

• Coachable: calls are recorded, and our managers use them to help you grow

• Tech savvy and comfortable working from an iPad and field service software

• Professional appearance and a commitment to wearing the full Marrs uniform

• Valid Washington drivers license and acceptable driving record

Schedule

• Arrive by 7:45 AM (or dispatch from home) and work until the job is complete, at minimum until 4:00 PM

Benefits

• Company-paid medical insurance (employee only)

• Company-paid life insurance, with additional life insurance available through Lincoln Financial

• SIMPLE IRA with a 3% company match after 1 year

• Paid vacation and Washington paid sick time

• 6 paid holidays, plus up to 5 unpaid personal days

• Company vehicle, company-provided iPad, and cell phone stipend

• Tool and uniform stipend, plus company-provided uniforms

• Paid training time

• Employee discounts and an employee referral program

• Growth opportunities across HVAC, plumbing, and electrical

Why Join Marrs?

Marrs offers the opportunity to build a long-term career with an established local company that provides multiple residential trades under one roof. Youll work alongside experienced HVAC, plumbing, and electrical professionals, get real coaching and training, and serve homeowners throughout the Bellingham area.

If youre an experienced HVAC technician who believes in doing the job the right way, every time, wed love to hear from you.

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