Senior CX Analyst: Escalations & Insights Leader (San Francisco)
Full-time
BEDI Partnerships
Udemy Business is seeking a Senior Customer Experience Analyst who will split time between resolving complex escalations and driving priority projects across vendor management, content/wiki management, and data insights.
You will collaborate with Customer Success, Product, Engineering, Revenue Operations, and Legal, mentoring juniors and leading end-to-end initiatives. This role offers growth in a global, hybrid environment and exposure to cross-functional teams.
#J-18808-LjbffrVacancy posted 9 hours ago
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