Marine Parts & Service Advisor | Marine Service Writer | Marine Parts Specialist

Job Description

Job Description

Salary: $55,000-$80,000+ (base + commission)

Marine Parts & Service Advisor | Marine Service Writer | Marine Parts Specialist

$55,000-$80,000+ Annual Earnings (Base + Commission)

Full-Time | Year-Round | Red Wing, MN

Turn Your Passion for Boating into a Career

Do you love spending time on the water? Are you the person friends call for boating advice, parts recommendations, or help figuring out what's wrong with their boat?

River Valley Marine is hiring an experienced Marine Parts & Service Advisor to join our award-winning dealership in Red Wing, Minnesota.

This is a unique opportunity for someone who enjoys both customer service and the technical side of boating. You'll work alongside experienced Parts and Service team members while helping customers with repairs, maintenance, marine parts, accessories, seasonal service, and everything that keeps them enjoying life on the water.

Whether your experience comes from the marine industry, automotive, RV, powersports, heavy equipment, agriculture, or another dealership environment, we're looking for someone with strong customer service experience, dealership knowledge, and a genuine passion for boating.

If you've worked as a Marine Parts Advisor, Marine Service Advisor, Marine Service Writer, Boat Service Advisor, Boat Parts Specialist, Automotive Service Advisor, Automotive Parts Advisor, RV Service Writer, RV Parts Specialist, Powersports Service Advisor, Parts Counter Professional, Service Writer, Service Coordinator, or Dealership Parts & Service Professional, we'd love to meet you.

Compensation

Base Salary + Commission

• Annual Earnings: $55,000-$80,000+
• Approximately $26-$38+/hour equivalent
• Competitive base salary plus commission with strong earning potential
• Stable, year-round employment
• Long-term career growth opportunities

Why Join River Valley Marine?

• Join one of North America's Top 10 Marine Dealers
• Work around premium pontoons, fishing boats, surf boats, wake boats, and marine accessories every day
• Learn from experienced Parts and Service professionals
• Help customers maximize their time on the water
• Family-owned company with an outstanding reputation since 1996
• Modern dealership with a supportive, team-oriented culture
• Employee discounts on boats, parts, accessories, apparel, and service
• Career advancement opportunities and the ability to increase your earnings through a competitive base + commission compensation plan within River Valley Companies

What You'll Do

Service Responsibilities

• Serve as a primary point of contact for customers regarding repairs, maintenance, diagnostics, winterization, storage, commissioning, and seasonal service
• Write accurate repair orders and service estimates
• Schedule service work and coordinate technician workflow
• Communicate repair recommendations, timelines, and service updates
• Assist with warranty administration and service documentation
• Follow up after service to ensure an exceptional customer experience

Parts Responsibilities

• Assist customers in identifying the correct marine parts, accessories, and replacement components
• Recommend products and accessories that enhance the boating experience
• Support technicians by coordinating parts requests and special orders
• Receive, stock, organize, and maintain inventory
• Process customer orders, returns, and warranty parts
• Help maintain an organized and professional parts department

Shared Responsibilities

• Build lasting relationships with customers and fellow boating enthusiasts
• Deliver an exceptional customer experience from start to finish
• Utilize Lightspeed EVO and dealership software to document customer interactions
• Work closely with experienced Parts and Service team members to support daily operations
• Support dealership goals related to customer satisfaction, efficiency, profitability, and teamwork
• Contribute to a positive, professional, and customer-focused culture

What We're Looking For

• Genuine passion for boating, fishing, watersports, or lake life
• Previous experience in a dealership parts or service environment is required
• Experience in marine, automotive, RV, powersports, agriculture, heavy equipment, or a related industry
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to explain technical information in a way customers understand
• Comfortable recommending repairs, maintenance, parts, accessories, and seasonal services
• Strong attention to detail and follow-through
• Positive attitude and willingness to work across both Parts and Service departments
• Comfortable using dealership software and computer systems
• Valid driver's license required

Preferred Experience

Experience in one or more of the following is highly valued:

• Marine parts
• Marine service
• Boat ownership or active boating lifestyle
• Marina operations
• Boat maintenance
• Winterization and seasonal storage
• Mercury, Yamaha, Suzuki, Volvo Penta, or other marine engine brands
• Automotive dealerships
• RV dealerships
• Powersports dealerships
• Heavy equipment dealerships
• Agricultural equipment dealerships
• Warranty administration
• Inventory management
• Lightspeed EVO, Outlook, Excel, or SharePoint

New to the Marine Industry?

Many of our most successful team members came from automotive, RV, powersports, heavy equipment, and agricultural dealerships.

If you're passionate about boating and enjoy helping customers, we'll provide the training needed to build a rewarding career in the marine industry.

Schedule

• Full-time, year-round employment
• Monday-Friday
• Typical hours: 8:00 AM-5:00 PM
• Additional hours may be required during our busy spring commissioning ("spring run-up") and fall winterization seasons to support customer demand

Benefits

• Medical insurance with multiple plan options
• Dental insurance
• Health Savings Account (HSA)
• 401(k) with Traditional and Roth options
• Employer matching contributions
• Life insurance
• Short-term disability insurance
• Accident and critical illness insurance
• Supplemental insurance options
• Paid time off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• Doctor on Demand virtual healthcare
• Wellness Marketplace discounts
• Get Active wellness program
• Financial planning resources
• Company-provided apparel
• Employee discounts on boats, marine accessories, parts, and service

About River Valley Marine

River Valley Marine has been helping Minnesota families create memories on the water since 1996. As part of River Valley Companies, we've grown into one of the Midwest's premier marine dealership groups by hiring passionate people who love boating and delivering exceptional customer experiences.

As a Marine Parts & Service Advisor, you'll play a key role in helping customers enjoy more time on the water by connecting them with the right service solutions, marine parts, accessories, and expert guidance. Working alongside experienced Parts and Service professionals, you'll become an important part of a team dedicated to providing the best ownership experience in the industry.

Apply Today

If you're searching for Marine Parts Advisor jobs, Marine Service Advisor jobs, Marine Service Writer jobs, Boat Parts jobs, Boat Service Writer jobs, Marine Parts Specialist jobs, Marine Customer Service jobs, Automotive Service Advisor jobs, Automotive Parts Advisor jobs, RV Service Writer jobs, RV Parts jobs, Powersports Service Advisor jobs, Parts Counter jobs, Service Writer jobs, or Marine Careers in the Red Wing area, we'd love to hear from you.

Apply today and join a team where your passion for boating, customer service, and professional growth can become a rewarding long-term career.