Sr. Consultant

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.


We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

Experience and expertise in industry and product for Credentialing and Enrollment solutions. Provides expertise in implementations, client services, product and training on industry and product solutions best practices. Conducts client consulting projects to support best practice utilization of the solutions making recommendations on solution usage. Develops tools for internal and external best practices supporting the industry and solutions.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Serve as a clinical consultant and subject matter expert for OPPE, FPPE, and Peer Review processes within the SaaS platform.
• Assist healthcare clients with workflow design, implementation, and optimization of provider quality review programs.
• Interpret and apply regulatory and accreditation standards from organizations such as:
  • Joint Commission
  • CMS
  • NCQA
  • State and organizational quality standards
• Conduct quality reviews, data validation, and process assessments to support provider performance improvement initiatives.
• Collaborate with physician leadership, medical staff offices, quality departments, and clinical teams to identify operational improvements.
• Provide education, training, and ongoing support to platform users and client stakeholders.
• Translate clinical and operational requirements into platform recommendations and enhancement feedback for internal product teams.
• Analyze clinical quality data, trends, and performance metrics to support informed decision-making.
• Develop documentation, workflow guides, best practice recommendations, and training materials.
• Participate in client meetings, implementation calls, and strategic advisory sessions.
• Maintain current knowledge of healthcare quality standards, peer review methodologies, and credentialing best practices.

Requirements

• A Bachelors degree in related discipline
• A minimum of 5 years software product or experience in web-based solutions environment.
• Industry experience (5 years) direct Credentialing or Enrollment experience or areas of Healthcare Provider Solutions
• Demonstrated ability to absorb, develop and apply new knowledge
• Demonstrated ability to work well as part of a team and to establish excellent colleague and client relationships

Qualifications

• Active and unrestricted Registered Nurse (RN) license required.
• Minimum of 3-5 years of experience in healthcare quality, peer review, medical staff services, accreditation, or clinical operations.
• Demonstrated expertise with:
  • OPPE
  • FPPE
  • Peer Review processes
  • Provider performance evaluation
• Experience working with hospitals, health systems, ambulatory care organizations, or medical staff offices.
• Strong understanding of healthcare regulatory and accreditation standards.
• Experience with healthcare technology platforms, EMR systems, or SaaS applications preferred.
• Ability to analyze data and present findings clearly to clinical and executive stakeholders.
• Excellent communication, organizational, and consulting skills.
• Strong project management and problem-solving capabilities.
• Ability to work independently in a remote or hybrid environment.
• Preferred Qualifications:
• Certified Professional in Healthcare Quality (CPHQ) preferred.
• Experience supporting medical staff credentialing or privileging processes preferred.
• Prior consulting or client-facing experience strongly preferred.
• Familiarity with workflow optimization and change management methodologies.
• Education Requirements:
• Bachelor of Science in Nursing (BSN)
• Master's degree in Nursing, Healthcare Administration, Public Health, or related field preferred.

Compensation

• The salary range for this position is $78,629 - $99,000. Salary will be determined on the candidate's level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Req #46443