Store Associate/Stock associate

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Work as part of the Pharmacy and Front Store Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. Customer Service Greet each customer in a courteous and professional manner Assist all pharmacy and front store customers with their questions and concerns Request additional help when needed to maximize customer satisfaction Maintain customer/patient confidentiality according to HIPAA and company standards Answer telephone with appropriate greeting Operations Comply with CVS policy and procedures at all times Adhere to CVS workflow and ensure quality assurance standards are maintained at all times Resolve Third Party rejections and complete any manual claim forms Perform all register transactions, in adherence of CVS policy and procedures This includes cash, check and charge transactions Bag merchandise upon completion of sale Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable) Participate in all required store operational meetings Access, input and retrieve information to/from the computer Assist front store operations when needed Inventory Management Maintain in-stock by ensuring all inventory management policies and procedures are followed Utilize appropriate report(s) to maintain replenishment Pull outdated, damaged and recalled merchandise and prepare for return Front Store Activities Operate a cash register including cash transactions, checks, charges Follow company policies and procedures regarding cash register performance Request additional help when needed to increase customer satisfaction Greet each customer using the eye's, hi's and help at all times and assist customers with their questions, problems and complaints Price merchandise utilizing price guns Store cleanliness: break area and rest rooms; clean windows; Stock shelves Complete price changes: document counts, utilize price guns Answer the telephone using the appropriate greeting Maintain check-out area: fill register supplies, bags; React to potential shoplifters following company guidelines Maintain customer/patient confidentiality Maintain card department: order, stock, inventory, signing Maintain cosmetic department/units: clean, stock, set displays, sign, prepare returns (UPP system) Display and sign weekly, promotional and seasonal merchandise Prepare damages: document counts and item numbers, seal trays In-store signing, including: shelves, displays, dump baskets, windows, ceiling Complete minor in-store repairs i.e., Work out reserve stock Assist customers with large purchases (taking out to vehicle) Complete all required training programs Communicate with field management and corporate any required reporting Education High School diploma or equivalent preferred but not required. Full time Pay Range 15.00 - $19.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 12/19/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.