Program Manager

Program Manager

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $47.41 - $70.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

As our Program Manager Hospice, you will oversee the overall operations and coordination of the Hospice Services program, ensuring the delivery of high-quality, compassionate, and patient-centered care. You will be responsible for program planning, staffing, resource allocation, budget management, and operational performance while ensuring compliance with organizational policies, regulatory requirements, and industry standards. Reporting to the Director of Home Health/Hospice, you will provide leadership and direction to clinical and clerical personnel while supporting the strategic goals and continued growth of the hospice program.

Every day, you will oversee program activities, coordinate staffing and scheduling, monitor patient census and acuity, and evaluate operational outcomes to ensure efficient use of resources. You will support staff development through training, coaching, and performance management while identifying opportunities to improve workflows, strengthen team collaboration, and enhance the patient and family experience. In addition, you will partner with interdisciplinary teams and leadership to address operational challenges, maintain regulatory compliance, and implement initiatives that support quality improvement and program effectiveness.

Success in this role will rely on your ability to combine strategic program leadership with operational excellence and a commitment to compassionate care. Through effective planning, data-driven decision-making, resource management, and collaborative leadership, you will help ensure the Hospice Services program delivers exceptional care that honors the comfort, dignity, and unique needs of patients and their families.

Required:

• Bachelors Other - Business or Healthcare Administration or Equivalent; upon hire.
• Minimum 5 years of demonstrated relationship management skills with internal and external partners.
• Experience leading operational performance improvement initiatives and team engagement in both clinical and non-clinical settings.

Preferred:

• Two years of Home Health and/or Hospice experience in the last five years.
• Project Management Professional (PMP).

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women's health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.