Consumer Banking Apprentice

Job Description

Job Description

First Merchants Bank is seeking a Consumer Banking Apprentice to join our team! The Consumer Banking Apprenticeship Program offers insight and hands-on experience across all areas and levels of the bank. This unique opportunity allows students to explore the full range of careers in banking, far beyond the traditional teller role. Apprentices follow a structured pathway toward a rewarding future in financial services, learning about customer service, lending, operations, compliance, and more. They will discover all the possibilities the banking world has to offer while building professional skills for long-term success. The Consumer Banking Apprenticeship is in partnership with the Financial Services Academy (fsaindiana.org), which is part of the new Indiana Career Apprenticeship Pathway (indianacap.org). This opportunity is open to High School students only and is part of the INCAP program and schedule.

About the role:

• Service Associates assist clients with day-to-day banking needs by helping them to manage their money through bank products. They serve as the frontline representatives of a bank, building relationships and supporting clients' financial well-being. As apprentices progress toward becoming fully trained Service Associates, they will gain a solid understanding of key banking concepts and practices throughout the two-year program, leading to a broad understanding of banking, including:
  
  • Banking Structure, Strategy, and Leadership
  • Customer-Facing Services
  • Lending and Products
  • Compliance and Security
  • Core, Transferable Professional Skills

While participating in this apprenticeship, you will be expected to work towards the following:

• Indiana High School Diploma
• Honors Plus Employment Seal
• INCAP AP Credential
• Financial Services Academy Retail Banking Certificate*

To be successful in this position, we require the following:

• Junior or Senior in High School.
• Enrolled in the Honors Plus Employment Seal program as part of your high school curriculum.

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today!