Director of Fraud Strategy, Consumer Lending

Job Description

About Rate

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Rate is building one of the industry’s most ambitious consumer lending platforms. While our foundation was built in mortgage, we’re rapidly expanding into a diversified Consumer Lending ecosystem that includes Home Equity, Personal Loans, Point-of-Sale financing, and future consumer credit products.

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We’re looking for a forward-thinking leader who will bring analytical rigor and strategic design to fraud strategy and risk management across that ecosystem.

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The Role

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We’re seeking a Director of Fraud Strategy, Consumer Lending to transform existing fraud defenses into a comprehensive fraud decisioning strategy across products as Rate scales its Consumer Lending business.

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This leader will own the fraud strategy roadmap and drive the launch of new fraud tools, capabilities, and rulesets across our Consumer Lending portfolio, including Home Equity, Personal Loans, Point-of-Sale financing, and future consumer credit products.

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In this role, you’ll dig deep into data, conduct analysis, surface actionable insights, and develop recommendations that sharpen fraud defenses while minimizing customer friction.

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Working across Product, Engineering, Credit Risk, Data Science, Operations, Finance, and Compliance, you’ll build scalable fraud capabilities and decision strategies that become a meaningful competitive advantage for our Consumer Lending business.

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This is a builder role for someone who enjoys exploring new data and capabilities, identifying high-impact opportunities, and creating go-to-market fraud strategies from the ground up.

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What You’ll Do

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Lead Consumer Lending Fraud Strategy

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• Define modern fraud prevention strategies that enable fast, confident lending decisions while minimizing customer friction.
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• Drive the implementation of automated, score-based fraud decisioning that reduces reliance on manual review.
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• Identify gaps in fraud capabilities and establish a fraud strategy roadmap spanning application, funding, and account/post-book fraud—covering identity, synthetic, first-party, third-party, account takeover, and APP scams—balancing loss reduction against approval rates, conversion, funding, and customer experience.
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• Evaluate emerging fraud trends and continuously strengthen fraud controls using data, technology, and third-party solutions.
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• Partner with Operations, Product, and Engineering to ensure fraud strategies are effectively deployed, monitored, and continuously improved.
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• Ensure decision strategies remain effective, explainable, compliant, and aligned with business objectives.
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Lead Fraud Analytics and Portfolio Performance Insights

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• Monitor key fraud metrics—loss rates, capture rates, false-positive rates, approval and funding impact, vintage and segment KPIs, and disposition mix—to spot emerging trends and areas of weakness and adjust strategy as needed across lending products, acquisition channels, and customer segments.
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• Elevate the analytical framework and apply data, ML/AI models, and advanced analytics to continually strengthen fraud decision strategies.
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• Partner with Data Science on fraud model strategy, scorecard performance and new modeling needs.
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• Design challenger strategies and test-and-learn agendas that generate the data needed to improve fraud decisioning, evaluate potential solutions, and support new model development. Ensure testing can quantify the impact of strategy changes on fraud, approvals, funding, and downstream performance.
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Optimize Digital & Point-of-Sale Decisioning

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• Design real-time fraud decision strategies embedded within digital and Point-of-Sale lending experiences.
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• Improve conversion, funding speed, and customer experience through intelligent decision architecture that balances loss mitigation against volume, unit economics, and customer experience.
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• Partner with Product and Engineering to integrate fraud data sources and capabilities into the decisioning platform, ensuring decision strategies flow seamlessly into customer-facing experiences across the Consumer Lending platform.
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What We’re Looking For

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• 7+ years of experience leading fraud strategy, consumer risk strategy, or related functions within consumer lending.
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• Experience designing and implementing fraud strategies for digital consumer lending products, with a track record of delivering measurable improvements in fraud loss, approval rates, and customer experience.
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• Deep understanding of modern fraud decisioning, automated risk management, and digital lending operations.
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• Deep understanding of fraud typologies in consumer lending—identity, synthetic, first-party, third-party, account takeover, bust-out, never-pay, credit washing, APP scams, and income/employment misrepresentation—and how they manifest across application, funding, and account data.
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• Strong hands-on analytical and data skills including proficiency in SQL and Python for data extraction, manipulation and analysis
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• Proven ability to harness large datasets and translate analytical insights into scalable business strategies that drive measurable outcomes.
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• Ability to leverage AI tools to improve efficiency and deepen analytical insight.
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• Strong working knowledge of fraud models and scorecards, with the ability to set strategy, interpret outputs, and partner with modeling teams.
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• Working knowledge of US consumer lending fraud-adjacent regulation—Reg E, Reg Z, FCRA, GLBA, UDAAP, BSA/AML, KYC/CIP, OFAC, and the Red Flags Rule—and experience partnering with Compliance.
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• Comfort operating in a fast-paced, entrepreneurial environment where new ideas move quickly from concept to execution.
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• Experience in residential lending (mortgage or home equity) and unsecured lending (personal loans or credit card) is preferred.
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Why This Role Matters

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Consumer Lending is a strategic growth priority for Rate, and intelligent decisioning will be a core differentiator as we continue to expand our portfolio.

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Developing robust fraud strategies across consumer lending products will enable faster decisions, stronger portfolio performance, better customer experiences, and scalable growth—helping build one of the industry’s most innovative consumer lending platforms.