Technology Risk Manager - IT Asset Management

Technology Risk Manager

The Technology, Cybersecurity, and AI, Digital, and Innovation Risk team provides support to our business partners to maintain an agile, well-controlled environment that can rapidly and reliably deliver services across the enterprise. This Technology Risk Manager position will support the U.S. Bank IT Asset Management Program. To achieve this, the Technology Risk Manager must develop a deep understanding of the aligned leader's area and partner to:

• Consult control owners and leaders about the risk profile of their portfolios of processes and applications
• Serve as a trusted risk advisor to aligned Technology leaders
• Identify and address risks before they impact objectives
• Oversee and enable the aligned Technology team's compliance with existing and new requirements
• Evaluate and consult on the risks associated with strategic priorities or major programs and projects
• Provide actionable information to help prioritize risk-mitigation actions across the portfolio of platforms/applications managed by the leader
• Design and enhance effective control environments for technology products and services
• Simplify the existing control environment using process/control re-engineering and automation
• Respond to unexpected events and findings

Top 3 Skills

• Technology Risk Management
• IT Asset Management, Software Asset Management, and Configuration Management
• Technology Governance and Control Design

Top 3 Responsibilities

• Influence risk-based outcomes for technology inventory, software governance, and configuration management programs
• Provide guidance to ensure complete, accurate, and authoritative inventories of technology assets, software, and configuration items
• Provide guidance on sustainable compliance with regulatory requirements

Other role responsibilities include

• Collaborate to drive strategic outcomes for the good of the overall team
• Consult on strategic initiatives that are defined by the product area owner; ensure risks are appropriately documented, reported, and escalated
• Provide advisory and implementation support in the development of management responses to manage associated risk
• Perform risk assessments to evaluate compliance with existing policies, standards, and procedures and to accurately identify risks and drive remediation processes to ensure that compliance and security gaps are addressed
• Use data analysis to help aligned Program Leaders develop proactive and anticipatory approaches to risk management
• Support aligned Technology or Business Line team in demonstrating evidence of control effectiveness and identify and escalate control gaps in a timely manner
• Deliver targeted and actionable risk reporting across various leadership levels
• Serve as a functional liaison between the Business Line and second and third lines of defense

Basic Qualifications

• Bachelor's Degree, or equivalent work experience
• Typically more than 10 years of applicable experience

Preferred Skills and Experience

• 10+ years of Technology Risk, IT Operations, Asset Management, Configuration Management, Information Security, or Audit experience
• Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Advanced understanding of the business line's operations, products/services, systems, and associated risks/controls
• Thorough knowledge of Risk/Compliance/Audit competencies with experience supporting regulatory examinations, audits, and assessments involving inventory management and technology governance controls
• Strong management skills in processes, projects and people
• Excellent presentation, interpersonal, written, and verbal communication skills
• Strong analytical, problem-solving and negotiation skills
• Proficient computer skills, especially Microsoft Office applications
• Applicable professional certifications (e.g. CRISC, ITIL, CISSP, CGEIT, etc.)
• Experience evaluating IT Asset Management (ITAM) programs
• Experience with ServiceNow CMDB, Discovery, Service Mapping, ITAM, and SAM Pro
• Experience evaluating software inventory completeness and technology ownership frameworks
• Experience assessing controls supporting configuration management and asset lifecycle processes
• Knowledge of open-source software governance and software supply chain risk management practices
• Familiarity with software licensing, entitlement management, and software rationalization practices
• Experience with technology lifecycle management and asset retirement processes

Required Technical Knowledge

• Principles of authoritative technology inventories and technology ownership models
• Asset lifecycle management practices spanning acquisition, deployment, operation, maintenance, and retirement
• Working knowledge of ITIL Asset and Configuration Management practices
• Understanding of hardware asset management and software asset management processes
• Knowledge of CMDB design concepts, Configuration Item taxonomy, Common Service Data Model (CSDM), asset relationships, reconciliation processes, and discovery capabilities
• Knowledge of software supply chain risks and dependency management