Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Branch organization, you will be based in Aberdeen, Maryland. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience Roles at this level typically do not require a university/college degree, high‑school diploma, GED, or significant experience. Prior experience is not required; a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No Degree required. Certifications No certifications required. Licenses No licenses required. Pay Transparency Base Salary: $33,000.00 – $55,000.00. Salaries may vary based on geographic location, market data and individual skills, experience, and education. This role is incentive eligible with payment based on company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, childcare/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a wellness program with financial incentives. Paid time off includes maternity/parental leave, up to 11 paid holidays, occasional absence days, and vacation days ranging from 15 to 25 per year depending on career level. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io. Include “accommodation request” in the subject line and your name, job ID, and preferred contact method. Applicants may also call View phone number on click.appcast.io. All information provided will be confidential and used only to provide necessary accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to Section 19 of the Federal Deposit Insurance Act and relevant regulatory requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr