Customer Service Manager

$85k - $120k

Energy Innovation: Policy and Technology LLC

We measure success in Kaiser Permanente's Customer Service Manager chair by deals signed and demand created, not slides polished. Bring quick-to-ship Empathy and 8 years to Monroe, and the return is $85,000 - $120,000, a full-time schedule, and influence that grows.

Key Responsibilities

Keep the messaging consistent from Monroe, LA billboards to cold DMs
Pair a $85,000 - $120,000 quota with the discipline to forecast it straight
Conduct market research to uncover trends shaping the sales marketing space
Cultivate referral channels and strategic partnerships in Monroe
Seed Monroe social channels with content that earns replies
Brief the Customer Service Manager team on what's working in this week's market
Turn Kaiser Permanente's wildly-collaborative differentiator into a thirty-second pitch
Close the loop between ad spend and revenue, dollar for dollar

What You'll Bring

Cross-functional ease, from Customer Feedback Analysis engineers to Customer Onboarding marketers
The reliability that lets a manager stop checking in
A collaborator who makes the manager review feel less like an exam
A communicator who writes the meeting recap nobody asked for but everyone reads

Kaiser Permanente is where curious, gently-demanding people come to build the future of sales marketing. We build an environment where client-focused ideas get tested quickly and credit is shared fairly.

The offer includes $85,000 - $120,000, remote flexibility, retirement matching, and coaching tailored to your manager goals.

The team in Monroe, LA is one strong Customer Service Manager away from complete, and that could be you.

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Vacancy posted 15 hours ago

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