FT Receptionist/Medical Assistant needed for busy Primary Care

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Vision insurance

About the Role:

Caremed Primary and Urgent Care PC is looking for an energetic and dedicated Full-Time Receptionist/Medical Assistant to join our busy and growing primary care practice in Coram, NY. This is a fantastic opportunity to be part of a fast-paced healthcare team where your skills and compassion make a real difference in patients' lives every day. Must be able to multitask and have strong communication skills. Bilingual English / Spanish is a plus.

The job will primarily be as a receptionist but can cover the Medical Assistant position when needed. The office hours are Monday, Thursday 8-6 /Tuesday, Wednesday, Friday 8-5 / alternating Saturdays 8-1 so the schedule will fall within these times.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Greeting and assisting patients
• Answering phones in a timely manner
• Taking accurate and concise messages for the doctors and medical assistants
• Patient scheduling based on practice guidelines
• Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance
• Generating electronic referrals
• Verify insurance coverage
• Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day
• Responsible for making sure that the waiting room is keep clean and neat
• Training new staff in policies and procedures

SECONDARY DUTIES AND RESPONSIBILITIES:

• Accurately documenting patient history and medications
• Taking patient vitals and entering them into the EHR
• Ensuring that all data for practice goals for MACRA are followed, obtained and documented
• Scanning patient related documents into the EHR
• Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs
• Obtaining prior authorizations for procedures and medications
• Communicate with the physician and patient regarding messages, labs, etc
• Returning messages to patients as per the physician’s instructions
• Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies

Requirements:

• Prior experience as a Medical Assistant and/or Medical Receptionist preferred
• Familiarity with EMR/EHR systems and medical billing practices
• Knowledge of vital signs, phlebotomy, and basic clinical procedures
• Strong communication and customer service skills with a patient-first attitude
• Ability to multitask and thrive in a high-volume, fast-paced environment
• Medical Assistant certification (CMA, RMA, or equivalent) a plus
• Experience with insurance verification and prior authorizations preferred

About Us:

Caremed Primary and Urgent Care PC is a trusted healthcare provider serving the Coram, NY community, offering comprehensive primary and urgent care services to patients of all ages. Our patients rely on us for compassionate, high-quality care, and our team members enjoy a supportive, collaborative work environment where everyone plays a vital role. Join us and be part of a practice that is dedicated to both patient wellness and employee growth.