Body Shop Supervisor

Job Description

Job Description

AMPORTS Company Overview

AMPORTS is a leading provider of automotive processing, port logistics, vehicle accessory installation, and inspection services. Supporting major automotive manufacturers, AMPORTS delivers quality-focused solutions that ensure vehicles are processed efficiently, safely, and according to manufacturer specifications. This position plays a critical role in supporting vehicle reconditioning operations and customer satisfaction through effective leadership of body shop activities.

Summary

The Body Shop Supervisor oversees the daily operations of the automotive body repair facility, ensuring the timely and high-quality repair of new OEM vehicles. This position leads a team of body and paint technicians, manages workflow and resources, and promotes a culture of safety, quality, and continuous improvement. The role is responsible for maintaining productivity standards, controlling costs, supporting customer satisfaction, and ensuring compliance with manufacturer and company requirements. The Body Shop Supervisor collaborates with internal stakeholders to optimize operational performance while delivering exceptional repair results.

Key ResponsibilitiesBody Shop Operations & Production Management

• Plan, prioritize, and coordinate daily repair activities to maximize productivity and workflow efficiency.
• Monitor repair progress to ensure work is completed accurately, on schedule, and in accordance with manufacturer specifications.
• Evaluate workload distribution and staffing requirements to meet operational objectives.
• Ensure repair quality meets established company, customer, and OEM standards.
• Identify operational challenges and implement corrective actions to minimize delays and improve throughput.

Team Leadership & Employee Development

• Supervise, coach, and develop body shop technicians to maintain a high-performing workforce.
• Provide regular performance feedback, guidance, and support to employees.
• Identify training needs and facilitate skill-development opportunities to enhance technical expertise.
• Foster a collaborative, accountable, and safety-focused work environment.
• Support employee engagement initiatives and encourage continuous improvement practices.

Quality Control & Customer Service

• Monitor repair quality and conduct inspections to ensure compliance with established standards.
• Address customer inquiries and concerns in a professional and timely manner.
• Communicate repair status updates and manage customer expectations throughout the repair process.
• Investigate quality concerns and implement corrective actions to improve customer satisfaction.
• Promote a customer-focused culture that prioritizes service excellence and attention to detail.

Inventory, Equipment & Financial Management

• Oversee procurement and inventory management of repair parts, materials, and supplies.
• Monitor inventory levels to ensure operational readiness while controlling costs.
• Review operational expenses and support initiatives that improve profitability and efficiency.
• Ensure body shop equipment is properly maintained, serviced, and operating safely.
• Coordinate equipment repairs and maintenance activities to minimize downtime.

Safety, Compliance & Continuous Improvement

• Enforce compliance with all safety policies, procedures, and regulatory requirements.
• Conduct workplace safety inspections and address identified hazards promptly.
• Ensure technicians utilize proper tools, equipment, and personal protective equipment (PPE).
• Analyze operational processes and recommend improvements to enhance efficiency and quality.
• Support company initiatives related to safety, lean operations, and process standardization.

Compensation:

This is an exempt position with an annual salary of $75,000.00.

Competencies

• Leadership and team development
• Effective verbal and written communication
• Customer service orientation
• Problem-solving and decision-making
• Organization and prioritization skills
• Attention to detail and quality focus
• Conflict resolution and interpersonal effectiveness
• Accountability and dependability
• Financial and business awareness
• Safety and regulatory compliance
• Time management and multitasking
• Continuous improvement mindset

Supervisory Responsibility

Yes

Directly supervises body shop technicians, paint technicians, and other assigned personnel. Responsible for employee performance management, coaching, scheduling, training, and adherence to company policies and procedures.

QualificationsRequired

Education:

• High school diploma or General Education Degree (GED).

Experience:

• Experience in automotive body shop, collision repair, vehicle reconditioning, or related operations.
• Experience leading or coordinating the work of others in a production or service environment.
• Experience working with manufacturer repair standards and quality requirements.

Skills:

• Ability to lead and motivate employees in a fast-paced environment.
• Strong organizational and workflow management skills.
• Effective communication and customer service abilities.
• Working knowledge of repair operations, parts management, and quality control processes.
• Basic computer proficiency, including email, word processing, spreadsheets, and business systems.

Other:

• Valid Driver’s License.
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC).

Preferred

• Technical school certificate or coursework in automotive collision repair, refinishing, or related field.
• Supervisory experience in an automotive body shop environment.
• Experience supporting OEM vehicle processing operations.
• Knowledge of inventory control and cost management practices.
• Training in safety management, quality systems, or lean process improvement.

Work Environment

• Primarily works in an automotive repair and production environment.
• Regular exposure to outdoor weather conditions, including heat, cold, humidity, wind, and precipitation.
• Exposure to vehicle repair equipment, paint products, tools, noise, and moving vehicles.

Physical Demands

• Frequent standing, walking, bending, reaching, and movement throughout the workday.
• Ability to perform moderate physical activity and supervise work in a production environment.
• Manual dexterity sufficient to operate tools, equipment, computers, and related work resources.

Work Schedule

• Full-time position.
• Typically works Monday through Friday on a day shift schedule.
• Overtime may be required based on operational demands.

Travel Requirements

None

Work Authorization / Security Clearance

• Must be eligible to obtain and maintain a Transportation Worker Identification Credential (TWIC).
• Must maintain a valid Driver’s License and meet company driving requirements.

Disclaimer + EEO Statement

AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.