Court Operations Specialist (Records Clerk)

Court Operations Specialist (Records Clerk)

The Linn County Circuit Court in Albany, Oregon, is hiring a Records Clerk (Court Operations Specialist) to join our team.

In this role, you will start new cases, enter data into our automated case tracking system, and process a variety of reports. You will review files to determine next steps and forward them to judges, supervisors, and administrative authorities. You will accept and record documents, checking them for accuracy and completeness. You will also process orders, judgments, decrees, and other legal documents.

You will help parties, attorneys, agencies, and the public use the court system by explaining policies and procedures. You will help customers use our public computer terminals. You will answer questions and correspondence related to the status of cases and the court calendar. You will also answer complex questions about case processing, dockets, and scheduling proceedings.

You will spend part of your time helping the domestic relations team by providing customer service at the counter and over the phone. You will also be a backup cashier.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
• Address the cover letter "To the Hiring Manager."
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name. OR
• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.

AND

Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position.

OR

Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a computer and different software programs to accomplish a variety of tasks that include performing data entry, scheduling events in electronic calendars, and updating information.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information and materials.

Working Conditions

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
• Occasional after-hours or overtime work may be required.
• This position performs a high volume of data entry, and there are frequent interruptions.
• There will be a heavy volume of customer interaction, including frequent phone calls.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
• Long periods of sitting or standing while working at a computer.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

Additional Information

Criminal Background Check You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work. Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans' or Oregon National Guard Preference Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment. Pay Equity As an employer, OJD complies with Oregon's pay equity law. In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. For more information on pay equity, click here.Employee Benefits Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call View phone number on click.appcast.io, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call View phone number on click.appcast.io or email View email address on click.appcast.io.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.