Youth Care Worker (Bilingual)

Job Description

Job Description

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Job Summary

The Youth Care Worker (YCW) is responsible for the direct supervision of youth in care and always maintaining line-of- sight. Responsible for the documentation and supervision of youth progress while in care in compliance to all Texas Department of Family and Protective/Office of Refugee Resettlement (ORR) Minimum Standards on an ongoing basis.

Essential Functions: 

1. Provide direct supervision and oversight of youth in care during assigned work schedule.
2. Interact with youth to build rapport and serve as a role model, while ensuring a safe, secure, and caring environment.
3. Assist in teaching daily life skills, in accordance with youth’s treatment plan, recommendations, and restrictions.
4. Apply Crisis Prevention Intervention techniques to deescalate and stabilize the youth when necessary.
5. Provide documentation of observable behaviors; interventions; daily progress notes; and other required information as required by supervisor and/or senior management.
6. Remain positive and respectful, mindful of cultural differences, with the ability to assist during any department activities.
7. Assist with indoor and outdoor recreational activities and occasional court, medical, and discharge appointments.
8. Assist with intake process to include the distribution of personal items, meals, and clothing.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or work conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. 

Qualifications and Requirements:

Preferred Education/Work Experience:

Level: High School Diploma or equivalent

1. Bachelor’s degree in human services field is preferred but not required.
2. At least one (1) year of ORR Residential Care Services experience is preferred but not required.
3. One (1) year of previous work/volunteer experience with juveniles is required.
4. A valid, active driver's license and clean driving record are preferred.
5. Must be 21 years old or older.

Equivalent Education/Work Experience:

N/A

Work Location:

Houston, TX, 77035

Foreign Language Requirement:

Bilingual (English and Spanish) 

Working Conditions:

The YCW is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.

Work is performed mostly in a residential facility setting, with occasional work in outdoor environmental conditions outside the facility. Some overnight travel, public speaking, evening, and weekend work are the requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to sit or stand for extended periods; walk; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan. Life and Disability Plans and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service . We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.

We participate in E-Verify.

Equal Employment Opportunity

Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.