Medical Support Assistant

Medical Support AssistantMajor duties include but are not limited to:Incumbent will interface with personal computer (PC) applications as well as numerous Vista applicationsInterpreting and verifying provider orders in accordance with VHA national scheduling guidelinesPlans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.Responsible for maintaining the confidentiality of information obtained to carry out required duties.Routinely communicates with physicians, case managers, and other professional staff using sound interpersonal skills and is constantly aware of the sensitive information.Work Schedule: VariesTelework: Not AvailableVirtual: This is not a virtual position.Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized