Receptionist - Full Time

Job Description

Job Description

Company: Wilkins RV
Position Title: Receptionist
Location: Cicero, NY 13039

Pay Range:

• $16.50/hour - $19.00/hour.

Benefits:

• Medical, Dental, and Vision insurance with multiple options.
• 401K with employer match program
• Paid time-off & Sick time.
• Voluntary Benefit Program.
• Employee Referral Program.
• Employee Discount.
• RV Borrowing Program.
• Discretionary Profit Sharing.

Job Responsibilities:

• Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.
• Greet and welcome all incoming customers in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
• Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
• Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
• Perform miscellaneous administrative tasks for the sales department.
• Maintain a clean and professional appearing reception desk area and customer lounge area to ensure we are providing our customers with a professional appearing first impression.
• Ensure that the receptionist’s station is always staffed prior to leaving for any reason.
• Maintain customer traffic and the sales departments “up system”, directing incoming customers to the next available sales consultant in a prompt and professional manner.

• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. 
• Ability to effectively greet all incoming guests and direct them to the appropriate person or department.
• Effectively handle all incoming calls – promptly and professionally. 
• Successfully provide WRV staff with various administrative support needed to effectively run the company.

We are the #1 RV Dealer in New York!

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

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