Assistant Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Assistant Manager
Reports To: Location Manager
Organizational Level: Management

The Assistant Store Manager supports the overall success of the store through leadership in customer service, sales support, inventory management, merchandising, and daily operations. This role works closely with the Store Manager to drive sales performance, maintain accurate inventory levels, ensure operational efficiency, and create a safe, organized, and customer-focused environment.

The Assistant Store Manager is expected to lead by example, support and develop store associates, and help ensure the store operates efficiently while delivering an excellent customer experience across both retail and lumber yard operations.

Primary Duties & Responsibilities
The Assistant Store Manager is responsible for assisting with the day-to-day leadership and operational performance of the store, including sales support, inventory oversight, merchandising, employee development, and customer service.
Sales & Customer Support

• Deliver exceptional customer service and support store sales initiatives
• Assist customers and associates with product selection, special orders, and problem resolution
• Analyze sales trends and daily reports to identify opportunities for growth and operational improvement
• Support store merchandising, promotional displays, and seasonal product initiatives
• Help maintain a clean, organized, and shopable sales floor and lumber yard environment
• Coach and motivate associates to achieve sales, service, and productivity goals

Inventory & Operational Management

• Maintain accurate inventory levels through cycle counts, stock monitoring, and inventory adjustments
• Monitor inventory movement, product availability, and replenishment needs to support sales demand
• Work with store leadership to minimize shrink, identify inventory discrepancies, and improve inventory accuracy
• Support receiving, stocking, and inventory organization processes across the store and lumber yard
• Ensure operational paperwork, reporting, and documentation are completed accurately and on time
• Maintain merchandising standards, barn walkthrough schedules, and communication boards

Leadership & Team Development

• Assist with employee training, coaching, and performance development
• Promote accountability, teamwork, and adherence to company policies and procedures
• Help maintain a positive and safety-focused work environment
• Support onboarding and ongoing operational training for store associates
• Lead by example through professionalism, communication, and work ethic

Safety & Compliance

• Promote and maintain a safe work environment for employees and customers
• Complete required weekly and monthly safety inspections, checklists, and training activities
• Ensure compliance with all company policies, operational procedures, and safety standards

Qualifications & Skills

• High school diploma required; college degree preferred
• Knowledge of retail operations, inventory control, merchandising, and customer service practices
• Knowledge of lumber and building materials preferred
• Strong leadership, communication, and problem-solving skills
• Ability to multitask and adapt in a fast-paced environment with shifting priorities
• Strong attention to detail and organizational skills
• Ability to coach, develop, and motivate team members
• Comfortable working in both retail storefront and lumber yard environments
• Proficient with retail systems, operational reporting, and inventory processes