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Contact Center Ops Lead: Drive Performance & CX

Valor Intelligent Processing, LLC

Valor Intelligent Processing, LLC is seeking a Contact Center Operations Supervisor in Tampa, FL, to lead a team of agents in a dynamic BPO environment. You will manage operations and ensure service excellence across client campaigns while fostering a positive team culture. The ideal candidate has strong leadership skills, a degree in a related field, and at least 2 years of supervisory experience in a contact center environment. MCI offers a competitive compensation package that includes health benefits, paid time off, and opportunities for career growth. #J-18808-Ljbffr Valor Intelligent Processing, LLC

Vacancy posted 3 days ago
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