Contact Center Ops Lead: Drive Performance & CX
Valor Intelligent Processing, LLC
Valor Intelligent Processing, LLC is seeking a Contact Center Operations Supervisor in Tampa, FL, to lead a team of agents in a dynamic BPO environment. You will manage operations and ensure service excellence across client campaigns while fostering a positive team culture. The ideal candidate has strong leadership skills, a degree in a related field, and at least 2 years of supervisory experience in a contact center environment. MCI offers a competitive compensation package that includes health benefits, paid time off, and opportunities for career growth. #J-18808-Ljbffr Valor Intelligent Processing, LLC
- ...Intelligent Processing, LLC in Tampa, Florida is seeking a Contact Center Manager to oversee daily BPO operations. The ideal... ...a strategic leader responsible for managing team performance, ensuring service excellence, and driving operational efficiency. With a preference for...Performance
- ...oversee and enhance collections operations in our call center in Tampa, Florida. The ideal candidate will lead a team, develop strategies to optimize debt... ...track record in debt collection, and expertise in performance management. We offer competitive compensation and...PerformanceRemote work
- ...Automotive Service Manager in Tampa, Florida. In this role, you will lead a team, oversee store operations, and enhance customer... ...and organizational capabilities. Join us to help drive performance and excellence in our service department. #J-18808-Ljbffr...Performance
- ...accelerate vehicle-level testing. This role involves expertise in self-driving concepts and requires flexibility for travel. Key responsibilities include data tracking, training drivers, auditing performance clips, and managing vehicle operators. Applicants must have a...PerformanceFull time
- Ardent Mills is seeking an Operations Excellence Practitioner in Gibsonton, FL to drive continuous improvement initiatives across its facilities. The role requires evaluating performance, identifying opportunities, and implementing structured projects to enhance operational...PerformanceFull time
$17 - $19 per hour
...Lead Moving Expert Job Overview: We are hiring a skilled and reliable Lead Moving Expert... ...on our crew. Key Responsibilities: Drive 1626 ft box trucks to and from job sites,... ...and communication throughout the move Perform truck inspections and maintain...PerformanceHourly payWork at officeLocal area- ...employees and customers. The ideal candidate will lead a dedicated team committed to excellence in customer service and sales performance. This role requires a flexible schedule and... ...mentoring staff, managing inventory, and driving engagement with the membership program to...PerformanceFlexible hours
- ...Store Manager to support the Store Manager in driving sales and operations. This role involves coaching associates, managing store performance, and ensuring an exceptional customer... ...communication skills, and the ability to lead in a fast-paced environment. A mix of benefits...Performance
- ...Restaurant General Manager in Tampa, Florida. This role involves leading and developing a team, managing restaurant operations, and... ...and able to mentor team members. Benefits include weekly pay, performance bonuses, meal discounts, and comprehensive insurance options....PerformanceWeekly pay
- ...Valcourt is looking for a skilled Branch Manager in Tampa, FL to oversee branch operations and drive financial performance. This role involves managing P&L, leading a high-performing team, and ensuring adherence to safety protocols. The successful candidate will have a...Performance
- ...seeking a team leader for Scheduling Associates in a centralized contact center. The role involves coaching and operational support to... ...delivering first-class service. Responsibilities include training associates and optimizing key performance metrics. #J-18808-Ljbffr...Performance
$52k - $62k
..., Florida. This full-time, on-site position offers a chance to lead a dynamic team while ensuring exceptional service and operational... ...daily operations, manage staff training, and improve financial performance. We offer a salary ranging from $52,000 to $62,000, coupled...PerformanceFull timeCasual work- ...a Collections Manager in Tampa, Florida, to lead collections operations within a call-center environment. You will drive debt recovery and ensure compliance while fostering... ...to guide supervisors and agents in achieving performance targets. This position offers significant...Performance
$150k - $210k
...ready to take on leadership positions in Operations, Sales, or Management. Key responsibilities include driving company initiatives, analyzing financial performance, and developing strategies to enhance operational efficiency. The salary range for this position is between...PerformanceRotational programFull timeRelocation- ...focused. Responsibilities include translating enterprise priorities into executable operations, mitigating risks, and establishing performance metrics. Ideal candidates have a Bachelor's degree, 10 years of experience, and project management skills. The position is full-...PerformanceFull time
- ...leverage data, process and systems to drive the productivity and performance of our end users across the Customer... ...Escalations teams. We are seeking a Lead, Data Operations to enhance and scale... ...across Sales, Marketing, CX, Operations, and Enablement. What...Performance
$18.04 - $35.17 per hour
JOB DESCRIPTION Provides lead level non‑clinical healthcare services support for care management, care review, utilization management... ...department standards, policies and procedures. Evaluates work performance of healthcare services department staff; consults with...PerformanceHourly payWork experience placementWork at office$170k - $300k
...seeking a dedicated and dynamic Services Ops execution lead to drive the successful delivery of OM-AI... ...delivery roadmaps and timelines.* **Performance Monitoring & Weekly Reviews:** Lead weekly... ...skills, please see above and/or contact the recruiter.-----------------------...PerformanceFull time$65k - $75k
...Warehouse Manager to oversee daily operations and manage inventory. The role demands strong leadership to ensure efficient warehouse performance and teamwork, with a focus on organization and accountability. The ideal candidate will have a background in warehouse management...Performance- ...guest satisfaction. The ideal candidate should have a strong background in leadership and customer service, alongside necessary certifications. The position provides unique benefits, including performance-based bonuses and discounts on food. #J-18808-Ljbffr Ford's GaragePerformance
- ...home. We put the customer at the center of everything we do, every day... .... Overview of the Lead, Visual role The Visual Merchandising... ...floorset timeline targets to drive sales and execute seasonal strategy... ...on associate productivity and performance related to visual standards....PerformanceFull timePart timeSeasonal workH1bRelocation packageFlexible hoursShift workWeekend work
$65k - $75k
...Solutions in Tampa, Florida is seeking a Collections Manager to lead its healthcare revenue cycle collections team. This experienced... ...will oversee daily collection operations, enhancing team performance and ensuring compliance with regulations. The ideal candidate will...Performance- ...has experience in fast-paced environments and strong leadership abilities. Responsibilities include overseeing staff, analyzing performance metrics, and implementing safety strategies. This is a full-time position with early morning shifts based on package volume. #J-1...PerformanceFull timeShift workDay shiftEarly shift
- ...ValorVIP in Tampa, Florida is seeking a Call Center Collections Director to lead outbound collections efforts. This role requires implementing strategic initiatives to optimize performance, driving collections efficiency, and ensuring compliance with regulations. The...Performance
$100k
...on solving challenges. As a leading MGA, MSI combines deep underwriting... ...stakeholders to assist in driving business decisions.... ...other cross-functional groups (Ops, Accounting, Technology, Data... ...influencing others to reward performance. Required Qualifications...PerformanceWork experience placementWork at officeRemote work2 days per week3 days per week- A prominent real estate management firm is seeking a dedicated Property Manager in Tampa, Florida, to oversee day-to-day operations of an assigned property. Responsibilities include managing budgets, ensuring compliance with regulations, and promoting resident satisfaction...
$70k - $80k
...: The Field Canvassing Team Lead is responsible for hiring, training... ...and Responsibilities: Drive canvassing-based marketing... ...metrics to evaluate performance and ROI of territory. Responsible... ...Act Statement and Contact Leaf Home is committed to...PerformanceFull timeH1bWork at officeLocal areaWork from homeShift workAfternoon shift$85k - $100k
...years of public accounting experience and strong interpersonal skills. The position offers a competitive salary of $85K-$100K plus a performance bonus, and the opportunity to work in a fun, dynamic, team-oriented environment within the sports and entertainment industry. #J-...Performance- ...Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community... ...as the primary on-site point of contact for the assigned customer... ...and customer engagements. Monitor performance, identify risks and issues, and support...PerformanceCivilian ContractorContract workLocal area
- ...Leading Edge in Tampa, Florida is seeking a Claims Supervisor to oversee the daily operations of... ...ideal candidate will be responsible for leading performance management, ensuring compliance with relevant regulations, and driving team productivity. The role requires a...Performance
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