Receptionist

Job Description

Job Description

We are looking for an experienced Receptionist to support daily front-desk operations for a non-profit organization in Baltimore, Maryland. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing communications efficiently, and keeping administrative tasks organized. The role requires strong attention to detail, a detail-oriented approach, and the ability to handle multiple priorities in a busy office setting.

Responsibilities:
• Welcome visitors, answer incoming calls, and provide courteous assistance to direct inquiries to the appropriate team members.
• Maintain the front office environment by managing daily administrative support tasks and ensuring materials are organized and accessible.
• Coordinate calendars and arrange appointments while helping staff stay informed of schedule updates and meeting changes.
• Prepare, review, and send routine email communications in a clear and detail-oriented manner.
• Enter and update information accurately in internal records, spreadsheets, and office documents.
• Organize paper and digital files so that documents can be retrieved quickly and maintained properly.
• Support general office operations by using Microsoft Word, Excel, and Outlook to complete administrative assignments efficiently.• Experience handling a multi-line phone system in an office or customer-facing environment.
• Strong customer service skills with the ability to communicate clearly and respectfully with a wide range of individuals.
• Proficiency in data entry with a high level of accuracy and attention to detail.
• Working knowledge of Microsoft Word, Excel, and Outlook for everyday administrative tasks.
• Ability to manage appointments, maintain organized records, and balance multiple responsibilities at once.
• Excellent interpersonal skills and a dependable, detail-focused approach to front-desk support.