Solutions Consultant

Solutions Consultant

Position: Solutions Consultant - Workforce Management industry, requires strong knowledge of Payroll and Union reporting

Location: Fully REMOTE

Salary: up to $135,000 depending on experience and skills

We are a software technology company focused in the workforce management space. The Solutions Consultant plays a key role working closely with our clients, successfully implementing our SaaS based products to their specific needs with a focus on Payroll and Union Reporting. The Solutions Consultant is both a technical and customer-facing position and will involve requirements gathering from customers, designing solutions, and building and testing those solutions.

Responsibilities:

* Evaluate business processes, identify improvement areas, and design and implement effective solutions

* Conduct meetings and presentations to communicate ideas, findings, and recommendations

* Perform detailed requirements analysis with customers

* Document and clearly communicate project outcomes and recommendations

* Collaborate with cross-functional teams and management to align on solutions

* Configure software systems to meet client requirements

* Work closely with clients, technical teams, and leadership

* Ensure solutions align with business needs and objectives

* Perform user acceptance testing and support validation activities

* Prioritize initiatives based on business goals and requirements

* Act as a liaison between stakeholders, users, and technical teams

* Monitor deliverables and ensure projects are completed on time

* Provide support across all customer environments, including development and production

* Perform additional duties as needed

Requirements:

* Bachelor degree in Business, Information Technology, or a related field

* 5+ years of experience in business analysis with strong analytical and problem-solving skills

* Experience supporting a Human Resources focused SaaS product is highly preferred

* Must have strong experience with Payroll and Union reporting

* Ability to influence stakeholders and drive alignment on solutions

* Advanced technical aptitude and ability to learn new systems quickly

* Excellent documentation and communication skills

* Experience creating reports and delivering presentations

* Strong planning, organizational, and time management skills

* Proven track record of contributing to successful project delivery

Benefits

Paid Holidays: 9 holidays

PTO: 6.67 hours per month of PTO (10 days/Year to start)

Sick time: 5 days per year

Bonus: Eligible for discretionary bonus

Retirement Plan: 401k with a match

Insurance: Medical, Dental and Vision

$100,000.00 - $135,000.00 Annually