Business Systems Analyst

Business Systems Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Rx Savings Solutions (RxSS), part of McKesson's CoverMyMeds business segment, is at the forefront of digital healthcare advancement. We are committed to redefining how consumers interact with health care products by providing accessible and affordable solutions. Founded and operated by a team of pharmacists and software engineers, our software-as-a-service (SaaS) products provide collaborative, cost-saving solutions for purchasing prescription drugs.

We are seeking a Business Systems Analyst to join the RxSS Business Operations team! In this role, you'll support critical data ingestion and secure file transfer processes that power our platform. You'll work closely with engineering, product, and external partners to troubleshoot issues, ensure reliable data flows, and help deliver high-quality solutions to our clients.

This is a hands-on, problem-solving role ideal for someone who enjoys understanding how systems work, identifying why things break, and partnering with others to fix them.

What You'll Do:

• Support and monitor data ingestion pipelines and integration workflows
• Troubleshoot data pipeline, file transfer, and application issues to identify root causes
• Manage secure inbound and outbound file transfers using SFTP and managed file transfer (MFT) tools
• Perform basic data validation and troubleshooting using SQL
• Review pipeline behavior and logs to determine whether issues are file-related, data-related, or system-related
• Partner with engineering and business stakeholders to gather requirements and implement solutions
• Develop and execute test plans to validate system and data changes
• Document business processes, system workflows, and operational procedures
• Provide ongoing production support and clear status updates to stakeholders
• Perform other duties as reasonably requested by management

Basic Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field OR equivalent relevant experience
• 2+ years of related experience supporting systems, applications, or data processes
• Basic working knowledge of SQL for data validation or troubleshooting
• Experience supporting or monitoring data pipelines, integrations, or file-based data exchanges
• Ability to analyze issues, troubleshoot system behavior, and communicate findings clearly

Preferred Qualifications:

• Exposure to ETL tools or platforms (e.g., Databricks, Informatica, or similar)
• Experience with secure file transfer, EDI, or managed file transfer tools
• Familiarity with Python for basic debugging or issue investigation
• Experience working in SaaS, healthcare, pharmacy, or financial services environments
• Experience using Jira or similar ticketing/workflow tools
• Strong documentation, communication, and cross-functional collaboration skills

Join us at McKesson!