Residences Houseperson
Marriott Hotels Resorts
Description
POSITION SUMMARY
Deliver newspapers (Security delivers if house attendant has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages laundry dry-cleaning etc. to the Residences owner/tenants and guests. Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues physical appearance and maintenance conditions. Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies and materials and balance so that inventory levels meet demand levels. Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include but is not limited to: Lobbies Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways Drive Through Area Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal plumbing fire incidences follow-up) when requested by management.
Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all Residence owners according to company standards; anticipate and address Residences owner s service needs; assist individuals with disabilities; thank Residences owner with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Adhere to quality expectations and standards. Move lift carry and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees including bending twisting pulling and stooping. Visually inspect tools equipment or machines (e.g. to identify defects). Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move up and down a ladder. Stand sit kneel or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
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