Senior Networking Specialist

Senior Networking Specialist

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Senior Networking Specialist reporting to the Infrastructure Management division. Responsibilities will include:

• Deploy accurate and timely network configs on the Cisco IOS, IOS-XR, IOS-XE, and other related platforms.
• Design, strategize, configure various networking protocols such as BGP, MPLS, ISIS, and OSPF.
• Handle all assigned Service Now requests and incidents by providing technical support as well as configuration of the various network devices.
• Work in coordination with other OTI teams to solution users requirements for standard and customized implementations.
• Create Visio diagrams to show changes to the current infrastructure when implementing a solution, create new network diagrams for new solutions and ability to visually show a complex solution being proposed to solve a business/agency requirement.
• Design, strategize, configure all load balancing/build requests as per agency requirements and guide/advise the application owner to ensure optimized configurations.
• Extensive knowledge. configuration abilities and troubleshooting skills including but not limited to QoS, multicast, NTP, VLAN configurations, TACACS, HSRP/GLBP, BGP/MPLS/ISIS/EIGRP, Content Networking and network routing.
• Work with the other support teams such as Optical Network, Network Field Operations, Datacenter Operations, Proxy Support, etc. to build and/or troubleshoot network related activities.
• Assist agency & internal support teams such as ITSEC, Unix, Wintel etc. to support all OTI platforms.
• Provide tier 3 escalation support as and when needed.
• Handle special projects and initiatives as assigned.

HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION Brooklyn, NY