PMO Product Manager

Job Description

Job Title: PMO Product Manager

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Location: Remote - EST Working Hours

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Duration: 16+ Months

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Summary:

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Enterprise Platforms & Enablement (EPE) is the technology backbone to client’s digital presence, providing network, cloud, and platform resources to the greater enterprise. This role is critical to supporting the Cloud, Observability, DR, and DevOps teams as a newly launched value stream, part of the Enterprise Platforms & Enablement (EPE) portfolio.

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The Product Manager plays a key role in the Agile Release Train (ART), driving the shift from a project-based to a product-based model and championing the delivery and ongoing evolution of "platform as a product" in collaboration with Engineering, Architecture, Agility Enablement, and other stakeholders.

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You will drive the execution of product strategy across multiple products and teams within the EPE portfolio, prioritize outcomes across value streams, and create long-term product roadmaps that are aligned with technology roadmaps. You will lead Product Owners in delivering value, while coordinating with product, DT, and business stakeholders to set high-level priorities.

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Require a strong Platform as a Service background with expertise in network connectivity and cloud architecture across complex enterprise environments.

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The successful candidate will be able to have deep discussions around cloud as a product, observability, disaster recover as an ecosystem rather than individual silos. The candidate will be able to represent the customer and the EPE strategy in discussions with technical personnel, architecture, and strategists. This candidate will need to be a self-starter, able to work independently to move the strategy forward.

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Responsibilities:

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Product Ownership: Act as the primary voice of the customer and point of contact for the product, managing the product backlog for the team, ensuring that it reflects business priorities and drives value

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Vision and Strategy: Develop and communicate a clear product vision and strategy, ensuring alignment with business goals and customer needs

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Prioritization: Prioritize features and user stories based on business value, customer feedback, and technical feasibility, ensuring the team works on high-priority items

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Requirements Gathering and Feature Development : Partner with product management and the team to translate business needs into well-defined features, user stories, and acceptance criteria; elicit and refine product requirements, user stories, and acceptance criteria to provide a clear understanding for development teams

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Stakeholder Engagement: Collaborate with stakeholders, including business leaders, customers, and development teams, to ensure everyone is aligned with the product vision

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Cross-Team Collaboration: Coordinate with other product roles, portfolio product leadership and executive leadership to ensure that features for customers and frontline employees are cohesive and deliver business value towards running a successful passenger railroad

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Agile Framework: Implement and champion the principles of the Scaled Agile Framework (SAFe), ensuring agile methodologies are followed

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Roadmap Development: Develop and own a product roadmap that outlines the delivery schedule and milestones

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PMO Product Manager Define and track success metrics to measure the value and identify areas for improvement or pivots

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Leadership & Communication: Strong leadership, communication, and facilitation skills, with the ability to bridge the gap between business needs and technical delivery

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Demonstrated understanding of agile methodologies and the SAFe framework

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Ability to prioritize and make data-driven decisions

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Strong problem-solving and analytical skills

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Experience leading a cloud focused team, working in Cloud Operations or leading product for a cloud focused organization

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Experience with Jira Software, Confluence, and similar tools

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Qualifications Required:

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SAFe 6.0 POPM Certification or 3+ years of Scaled Agile product ownership or product management in a large organization

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Typically, a minimum of 5+ years as an agile product owner and a bachelor’s degree; equivalent combination of related work experience/schooling in lieu of degree