Transportation - Driver - Transportation

Driver Position at MHC Healthcare

MHC Healthcare is seeking a driver to join the transportation team at the Counseling and Wellness Center, located in Marana, AZ. MHC drivers provide safe, courteous, customer service-oriented transportation services to the patients and clients of the organization. MHC drivers work in tandem with the scheduling staff of the clinics to coordinate patient appointments and transport services which enable providers to see their patients without delay. Drivers utilize maps and driving directions to coordinate patient/client trips for the most efficient route for their riders. Drivers are required to effectively interact with all levels of staff from various departments. As a member of MHC Transportation, the individual must record all data relevant to pre-trip inspections, daily transports and support the goal of maintaining accurate records for the effective reporting of Transportation statistics concerning customer trips, vehicle maintenance and fuel usage. During periods of low transportation volume, drivers may be cross-trained in functions which support the administrative aspects of practice productivity. MHC Healthcare is a Federally Qualified Community Health Center (FQHC), with 17 sites in Tucson and Pima County. Our mission is to improve our Community by providing exceptional, whole-person healthcare.

The following qualifications are required:

• High School Diploma or G.E.D., plus at least two years' work experience in a customer service environment.
• At least 21 years of age with documented safe driving record.
• Valid Arizona motor vehicle operator's license.
• Fingerprint Clearance Card through DPS.
• Must provide current 39 month Motor Vehicle Record.

This position has the following supervisory responsibility:

• There is no supervisor responsibility for this position.

The ideal candidate will also possess the following knowledge, skills, and abilities:

• Establish effective professional relationships with patients, clients, co-workers, MHC employees and others external to the MHC organization.
• Consistently demonstrates an awareness of patient/client safety and takes steps to ensure riders are compliant and do not present a risk to the driver or other passengers.
• Operates MHC multi-passenger vehicles safely and in compliance with MHC policy.
• Skilled in reading and interpreting all road signs in English.
• Communicates effectively orally and in writing.
• Knowledge of State and Federal Transit Administration, US Department of Transportation, State, local and other transportation regulations.
• Applied knowledge in the safe transport of individuals who are ambulatory, elderly or patients within the behavioral health system.
• Able to consistently perform, utilizing safe driving practices and procedures.
• Ability to pass drug screening test.
• Skilled in the preparation of accurate daily records and reports of activity.

Duties and Responsibilities:

• Works with the scheduling staff to create efficient schedules for patients and clients of MHC Healthcare.
• Coordinates with co-workers and communicates patient concerns to accomplish the appointments scheduled each day, minimizing any negative impact to the providers' visit schedules.
• Consults with staff to identify customer requirements, requests and/or accommodations related to transportation services.
• Immediately reports any non-routine incidents or safety issues to supervisor and/or Practice Manager. Completes accident reports, vehicle condition reports and other records as requested.
• Coordinates with co-drivers when vehicle maintenance requires a vehicle to be out of service so the driver's schedule can be changed to ensure coverage of scheduled transports for the day.
• Coordinates with co-drivers to arrange for scheduled days off and adjustments to the daily schedule for assigned drivers.
• Participates in in-services/education regarding Quality Improvement.
• Assists with reports for billing, verifies billing accuracy, prepares requisitions and check requests, and performs general support functions in regard to workforce transportation and workforce development.
• Consistently prioritizes the safety, comfort and experience of the patient/client to deliver consistent service and quality to the patients and clients of MHC Healthcare.
• Performs all other related duties as assigned or requested.

Benefits:

MHC Healthcare's vision is to be the premier provider and employer in community health. To support our mission and vision in our community, MHC Healthcare believes health and well-being must start at home. Therefore, employees have many opportunities to care for our own health and wellness with benefits such as:

• Medical, Dental, and Vision
• 403(b) with employer contribution
• Short-term disability and other benefits
• Paid time off including 11 holidays plus vacation and sick leave accrual
• Paid bereavement, jury duty, and community service time
• Employee discount for medical services ($500 per year for full-time)
• Education reimbursement ($3,000 per year for full-time)

Marana Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and pregnancy-related conditions. If you require a reasonable accommodation to apply for a position or to participate in the interview process under the Americans with Disabilities Act (ADA) or the Pregnant Workers Fairness Act (PWFA), please contact our Human Resources Department at View phone number on click.appcast.io.

Marana Health will recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.