SYSTEMS ANALYST 1

SYSTEMS ANALYST 1

CLERMONT COUNTY BOARD OF COMMISSIONERS, INFORMATION SYSTEMS DEPARTMENT POSITION TYPE: Full-time, Classified Position FLSA STATUS: Exempt CORE HOURS: Monday - Friday 8:00 AM - 4:30 PM PROBATIONARY PERIOD: 180 Days SALARY: Negotiable depending on qualifications or experience (Minimum $28.29; Medidan $35.04)

BENEFITS:

Paid Holidays - 11 days per year Paid Sick Leave - 15 days per year with unlimited carryover of unused days Paid Vacation – up to 5 weeks with 15 years of service Paid Personal Leave – up to 3 days per year Tuition Reimbursement Program Student Loan Forgiveness – Public service employees may be eligible for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program Health, Dental and Vision Insurance (single to family plan options to fit your needs) Life Insurance - $25,000 at no cost to employee; option to purchase supplemental coverage for self and spouse/child(ren) Long-term Disability – at no cost to employee Ohio Public Employee Retirement System - Employees contribute 10% of salary and employer contributes 14%. (Employees do not pay federal social security tax from income; all contributions go directly towards OPERS.) Supplemental Deferred Compensation Plans – employees may contribute to tax-deferred supplemental retirement accounts.

JOB DUTIES:

Rotates every third week to answer ISD Customer Support Line during regular business hours. Responds to email and telephone requests from County network users, handles requests as able, makes assignments in Customer Request System, does follow-up as needed. Uses Customer Request System to determine assignments and associated priorities and records request progress and resolutions in a timely manner. Operates a motor vehicle and responds to various locations throughout the County to meet with clients/customers and installs/repairs/upgrades/replaces hardware components, related operating system software and/or software applications at desktop PC level. Evaluates, troubleshoots, updates, and services computer hardware and software. Contacts vendor support regarding hardware warranty replacements. Configures new desktops or reconfigures existing desktops for deployment according to 5-year replacement plan and troubleshoots problems with installations as needed. Updates inventory database after hardware installation or relocation. Creates computer-related documentation and performs computer-related security service tasks when required. Serves as a back up to perform work on all servers. Installs new and modified hardware and software as required. Performs routine maintenance on all servers. Records changes in computer hardware inventory configuration and placement. Learn basic SQL commands and security on Microsoft SQL Servers. Works alone or with other persons in short or long-term team projects to resolve problems or conflicts in any area of county operations or to complete assigned projects at the direction of any county supervisor or Department Head when assigned. Works aggressively to reduce or eliminate safety/risk concerns in current position or work location. Reports safety/risk management issues to immediate supervisor. New and other related duties as assigned. As operational needs arise, may be required to assume additional duties of position within same classification.

MINIMUM QUALIFICATIONS:

Must have a Bachelor’s degree in Computer Science, related technical degree, or four years of equivalent work experience. Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on experience, and judgment to perform the functions of the job. Works under immediate supervision. Must have and maintain a valid driver's license. -or education, training, and/or experience in an amount equal to the Minimum Qualifications stated above. #J-18808-Ljbffr Clermont County Ohio Government