Billing System Analyst

The Billing Systems Analyst (BSA) supports revenue cycle operations through advanced systems analysis, billing configuration, edit management, and operational troubleshooting within Epic Resolute (APeX) and related vendor applications, including Optum Claims Manager. Reporting to the Associate Director of Systems Optimization, this role is responsible for identifying, analyzing (often complex), recommending, and communicating solutions related to billing system functionality, claims logic, charge corrections, and workflow design. The BSA plays a critical role in maintaining system integrity, minimizing claim edits and denials, improving reimbursement outcomes, and ensuring accurate and compliant revenue cycle processes. This position requires independent problem-solving, cross-functional collaboration, and participation in system change oversight in conjunction with Central IT. Limited after-hours production support (approximately two to three calls per week) is required to maintain operational continuity.

The Billing Systems Analyst (BSA) supports revenue cycle operations through advanced systems analysis, billing configuration, edit management, and operational troubleshooting within Epic Resolute (APeX) and related vendor applications, including Optum Claims Manager. Reporting to the Associate Director of Systems Optimization, this role is responsible for identifying, analyzing (often complex), recommending, and communicating solutions related to billing system functionality, claims logic, charge corrections, and workflow design. The BSA plays a critical role in maintaining system integrity, minimizing claim edits and denials, improving reimbursement outcomes, and ensuring accurate and compliant revenue cycle processes. This position requires independent problem-solving, cross-functional collaboration, and participation in system change oversight in conjunction with Central IT. Limited after-hours production support (approximately two to three calls per week) is required to maintain operational continuity.

Requirements:

Bachelor's degree in Information Technology or a related field, or four years of relevant experience.
Three or more years of experience working with Epic.
EPIC PB Revenue Cycle Analyst Certification.
Knowledge of any or all of the following: billing, collections, charge capture, contractual adjustments, third-party reimbursements, and cash management.
Knowledge of reporting instruments, metrics, and/or dashboard design.
Detail-oriented, with organizational skills and the ability to manage time efficiently, prioritize tasks, and complete assignments consistently on schedule.
Knowledge of database, spreadsheet, and presentation software.
Basic communications skills, with the ability to interpret and present clinical financial information clearly and concisely.
Analytical and problem-solving skills, with the ability to learn to evaluate workflows and systems.
Interpersonal skills to work effectively in a team environment with internal staff in a wide variety of business and clinical areas.
Proven ability to coordinate with others, respond to issues, and escalate when necessary.
Analytical skills and problem-solving, covering multiple systems and workflows.
Ability to work in a changing environment and handle multiple tasks efficiently.
Good organizational, interpersonal, verbal, and written communication skills
Analysis of system issues for MGBS staff.
Performs other duties as assigned.
The ability to work in Emeryville one or more days a week.

Preferences:
Experience working in a medical billing department

About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit:

Requirements:

Bachelor's degree in Information Technology or a related field, or four years of relevant experience.
Three or more years of experience working with Epic.
EPIC PB Revenue Cycle Analyst Certification.
Knowledge of any or all of the following: billing, collections, charge capture, contractual adjustments, third-party reimbursements, and cash management.
Knowledge of reporting instruments, metrics, and/or dashboard design.
Detail-oriented, with organizational skills and the ability to manage time efficiently, prioritize tasks, and complete assignments consistently on schedule.
Knowledge of database, spreadsheet, and presentation software.
Basic communications skills, with the ability to interpret and present clinical financial information clearly and concisely.
Analytical and problem-solving skills, with the ability to learn to evaluate workflows and systems.
Interpersonal skills to work effectively in a team environment with internal staff in a wide variety of business and clinical areas.
Proven ability to coordinate with others, respond to issues, and escalate when necessary.
Analytical skills and problem-solving, covering multiple systems and workflows.
Ability to work in a changing environment and handle multiple tasks efficiently.
Good organizational, interpersonal, verbal, and written communication skills
Analysis of system issues for MGBS staff.
Performs other duties as assigned.
The ability to work in Emeryville one or more days a week.

Preferences:
Experience working in a medical billing department

Required

Preferred

Job Industries

• Other