Clear and Legible Clerk (CLR) - Healthcare Administration

Clear and Legible Clerk (CLR) - Healthcare Administration

Federal Staffing Resources (FSR) is seeking a Clear and Legible Clerk (CLR) to support healthcare operations at Patrick Space Force Base. This is a civilian role supporting the active-duty military community. You'll play an important part in managing referrals, coordinating care, and making sure patients have the information they need to access quality care. If you thrive in a structured environment and enjoy helping people navigate their care, this is a great opportunity to join a mission-driven team. Veterans and military spouses are strongly encouraged to apply.

Federal Staffing Resources (FSR) is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.

What You'll Do:

• Support day-to-day referral coordination and tracking for specialty care
• Review referrals for completeness and process them within required timelines
• Schedule appointments and help patients understand next steps
• Confirm patient eligibility and update records using military healthcare systems
• Provide pre-appointment instructions and print medical documentation as needed
• Communicate with patients, internal teams, and outside providers
• Import and scan medical documents into the correct electronic health record
• Prepare referral tracking reports and performance metrics
• Educate patients about TRICARE benefits, referrals, and travel-related resources
• Deliver professional, friendly service to all patients and clinic staff

What You'll Need:

• High school diploma or GED
• At least 2 years of healthcare administrative experience (within the last 3 years preferred)
• Knowledge of HIPAA, TRICARE benefits, and ICD-9 coding (preferred)
• Basic Life Support (BLS) certification
• Strong customer service, organization, and communication skills
• Ability to use Microsoft Word, Excel, and Windows
• Familiarity with scheduling systems and referral processes in outpatient care
• Must be able to obtain military base access

Benefits:

• Medical, dental, and vision plans
• Paid time off, sick time, and 11 federal holidays
• Company-funded 401(k) with safe harbor match
• Short- and long-term disability
• Life and accidental death insurance
• TRICARE supplemental plans
• Pet insurance
• Will preparation services
• Employee Assistance Program (EAP)