Hospitality Aide

Hospitality Aide at Lionstone HealthcareAt Cottingham Care Community, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at Cottingham Care Community.Job Summary:We are seeking a compassionate and dedicated Hospitality Aide to join our team at Lionstone Healthcare. As a key member of our care team, you will provide patient-related care and ancillary services in accordance with Reach LTC Ohio quality standards under the direction of a licensed nurse supervisor. Your primary responsibilities will include providing non-hands-on care, transporting patients, and performing various administrative tasks.Essential Duties and Responsibilities:Acknowledge residents' and families' concerns and report them to the nurse supervisorRespond to all call lights timely, providing non-hands-on care or referring to appropriate staffMaintain confidentiality and provide privacy to residentsPerform host/hostess duties, including transporting patients, assisting with meal distribution, and distributing personal laundryClean combs and brushes, deliver ice and water, and answer telephone callsDeliver snacks to patients who do not require assistance in feedingAssist the Activity Director with patient activities and run errands for patients and staffSafety and Sanitation:Ensure that nursing service work areas are maintained in a clean and sanitary mannerReport missing or illegible labels and MSDSs to the safety officer or other designated personMaintain resident care rooms and treatment areas in a clean, safe, and sanitary mannerResident Rights:Honor the resident's refusal of treatment request and report such action to your supervisorAbide by the resident's participation in treatment decisionInform the resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical recordReport any complaints or grievances to the department supervisorQualifications:Must be able to read, write, speak, and understand the English languageMust demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents servedMust possess the ability to make independent decisions when circumstances warrant such actionPeople-Centered Rewards:Health benefits including Medical, Dental & Vision401k with company matchEarly Pay via Tapcheck!Employee Perks & Discount program via NESPTO + Company Holidays + Floating Holidays$Referral Bonus Program$Mentorship ProgramsInternal/Upskilling Growth OpportunitiesContinued Education Loan Repayment Program powered by Clasp