Phlebotomist or Medical Assistant

Test Smartly Labs is the premier Direct-Access Lab Testing company in Greater Kansas City, serving individuals, businesses, and organizations since 2011. We've built our reputation on three principles: accuracy, affordability, and exceptional customer service . With five convenient locations across Missouri and Kansas, we provide a comprehensive range of testing services including drug and alcohol testing, blood and lab testing, DNA and paternity testing, STI/STD testing, and genetic health testing. At Test Smartly Labs, you'll join a team of knowledgeable professionals who take pride in helping our community. We offer a supportive work environment, opportunities to utilize your clinical skills daily, and the chance to make a meaningful impact. If you're a credentialed healthcare professional seeking a stable, long-term career with weekday hours, no hospital shifts, and a company that values your expertise, we want to hear from you. About This Position We are seeking a skilled Clinical / Toxicology Lab Specialist to join our team. This expanded role is designed for credentialed healthcare professionals — Medical Assistants, Phlebotomists, and RN's — who want to apply their clinical training in a professional, patient-focused environment. As a Clinical / Toxicology Lab Specialist, you will perform phlebotomy and blood draws, conduct laboratory testing, and handle the full range of DOT and non-DOT drug and alcohol specimen collections. You will serve as a frontline representative of our company, ensuring accurate documentation, maintaining strict chain of custody protocols, and delivering exceptional customer service. Key Responsibilities Phlebotomy & Laboratory Testing Perform venipuncture and capillary blood draws with precision and patient comfort Conduct laboratory testing procedures according to established protocols Process and prepare specimens for laboratory analysis Maintain laboratory equipment and ensure proper calibration and cleanliness Drug & Alcohol Specimen Collections Conduct urine, hair, saliva, nail, mouth swab, and sweat patch specimen collections following DOT and non-DOT protocols Perform Breath Alcohol Testing (BAT) as a certified technician Perform direct observation collections for same-gender donors as required by federal regulations (49 CFR Part 40) Execute legal DNA collection procedures following exact chain-of-custody protocols Documentation & Compliance Maintain strict chain of custody documentation with complete accuracy Complete all testing forms, lab paperwork, and software documentation accurately and promptly Adhere strictly to HIPAA regulations and all laboratory policies and procedures Sterilize and clean collection equipment; maintain organized examination rooms Customer Service & Professionalism Deliver professional, courteous service to all donors, clients, and company representatives Represent Test Smartly Labs with integrity and professionalism at all times Additional Training Provided While you bring your clinical expertise, Test Smartly Labs will provide specialized training to expand your skill set: DOT Drug Testing protocols and compliance (49 CFR Part 40) Legal DNA collection and chain-of-custody procedures Sweat Patch application and collection Company-specific laboratory procedures and software systems And much more We sponsor your DOT certification for Specimen Collections and Breath Alcohol Testing - obtained within 60 days of hire. Required Qualifications Certification / Licensure - Required Candidates must hold one or more of the following current, valid credentials: Certified Medical Assistant (CMA) - AAMA, AMT, NCCT, NHA, or equivalent accrediting body Registered Medical Assistant (RMA) Certified Phlebotomy Technician (CPT) - ASCP, AMT, NHA, NCCT, or equivalent Registered Nurse (RN) - Current state licensure in Missouri or Kansas Licensed Practical Nurse (LPN) - Current state licensure in Missouri or Kansas Experience Minimum 1-2 years of relevant clinical experience performing phlebotomy and/or patient care Demonstrated proficiency in venipuncture techniques Professional Skills - Non-Negotiable Exceptional attention to detail - accuracy in documentation and specimen handling is mandatory, not optional Outstanding customer service abilities - you will interact with clients daily and represent our company Professional demeanor and composure - must maintain professionalism in all situations, including with anxious or difficult patients Strong verbal and written communication skills - clear communication with donors, staff, and clients is essential Computer proficiency - must be comfortable with Excel, Word, Outlook, and various software systems Mandatory Requirements Valid driver's license and reliable personal transportation (required for mobile and onsite collections) Must pass pre-employment drug screening and consent to random drug testing as a condition of continued employment Must pass criminal background check Authorization to work in the United States Preferred Qualifications Prior drug testing or specimen collection experience Knowledge of 49 CFR Part 40 regulations Experience with detailed documentation and compliance procedures Willingness to perform mobile and onsite testing - a significant plus for candidates seeking additional hours and variety Bilingual abilities (English required; Spanish or other languages a plus) Experience in fast-paced, high-volume clinical environments Drug-Free Workplace Policy Test Smartly Labs maintains a strict drug-free workplace. As a drug testing provider, we hold ourselves to the highest standards. All employees must: Pass a pre-employment drug test prior to start date Submit to random drug testing throughout employment Remain drug-free as a condition of employment Illicit drug use is strictly prohibited and will result in immediate termination. If you cannot commit to a completely drug-free lifestyle, this position is not for you. Attendance and Punctuality Policy Reliable attendance and punctuality are essential to this role. Our clients depend on us to be available during business hours, and our team depends on each member to fulfill their responsibilities. Consistent, on-time attendance is required - not requested Excessive absences, tardiness, or unreliable attendance will result in termination Candidates seeking a long-term, stable position are strongly preferred Compensation and Benefits Starting Pay: $19+ per hour (based on experience, credentials, and qualifications) Monthly Performance Bonuses: Earned bonuses for Attendance, Punctuality, Customer Service, and Performance are paid monthly when criteria are met. Your dedication and excellence are recognized and rewarded. Overtime Opportunities: Additional hours are available through mobile testing and business-on-site collections. We serve clients throughout the Greater Kansas City area, providing testing services at their locations. Team members willing to travel for mobile and onsite collections have the opportunity to increase their earnings while gaining diverse experience. Benefits Package Health Insurance Vision Insurance Disability Insurance Life Insurance TeleHealth Program Paid Time Off Employee Discount on Testing Services Equal Opportunity Employer Test Smartly Labs is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state, or local protected class. #J-18808-Ljbffr Test Smartly Labs