Seasonal Host

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. Job Description We are seeking a proactive, warm‑hearted hostess/host to create a memorable first impression for guests at the Renaissance Newport Beach. Responsibilities include greeting guests, managing seating charts, coordinating with servers and management, handling reservations, and ensuring a clean and welcoming dining environment. Responsibilities Provide a smile and friendly greeting, use guests' names, confirm party size, and assist with seating preferences. Ensure all hostess/host staff provide warm welcomes and fond farewells to each guest. Run the floor plan, maintain accurate seating chart and cover tally, direct other host staff during service periods. Monitor supply of restaurant menus and wine lists for all meal periods. Present menus to guests and inform servers of guests at the table. Hold knowledge of floor plan, server station assignments, and table numbers. Inspect menus for cleanliness and replace when necessary. Check dining room and floors for cleanliness, taking action where needed. Make reservations accurately and courteously. Coordinate daily communication and manage comp payments, tackle slips, and third‑party payments. Actively listen and respond positively, resolve guest issues with compassion and build trust. Answer phones with knowledge of resort and restaurant operations, directing guests as appropriate. Acknowledge and thank exiting guests, encouraging return visits and reporting issues to management. Inspect for cleanliness at closing and prepare stations for next day. Be familiar with emergency safety procedures. Understand menus and ingredient details. Maintain a positive work atmosphere, collaborating with guests, vendors, co‑workers, and management. Maintain and update the communication book with group resume, holiday menus, and resort activities. Perform additional duties as requested by the Restaurant Manager or Assistant Manager. Physical Requirements Exposure to sunlight required when working the pool outlet. Ongoing overtime may be required during certain shifts. Prolonged standing and walking periods. Ability to lift, balance, and carry trays of food weighing up to 25 pounds. Qualifications At least 6 months of hostess or restaurant experience. Previous fine dining experience and/or knowledge of wines and spirits is a plus. Must be able to work evenings, weekends, and holidays. Grooming: All employees must maintain a neat, clean, and well‑groomed appearance (specific standards reviewed upon hire). EEO Statement In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation to apply for a position should contact the People department directly at your preferred location. Compensation Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr Pyramid Global Hospitality