E-4B Field Service Representative
$79.9k - $108.1kBoeing Co
E-4B Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking a Senior Field Service Representative to support our E-4B Program in Offutt Air Force Base, Nebraska with regular travel to San Antonio, Texas . You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities:
- Significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered
- Improve customer satisfaction through frequent and open communication with all customer contacts
- Rapidly respond to resolve customer support issues
- Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers
- Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements
- Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting
- Provide advice and guidance on hard to obtain supply parts and support equipment
- Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system
- Minimum 7 years of experience working on aircraft systems
- Minimum 1 year of experience in E-4B aircraft
- Must be able to work variable shifts including weekends, holidays, and overtime as needed
- At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
- At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
- [E-Verify (English)](#)
- [E-Verify (Spanish)](#)
- [Right to Work (English)](#)
- [Right to Work (Spanish)](#)
$42 - $46 per hour
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