Customer Service Representative

Customer Service Representative - 1250USA:NE:Lincoln | Customer Service | Full-TimeDescriptionSummary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of the Customer Service Representative include, but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling order to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualifications of the Customer Service Representative include, but are not limited to:Industrial products knowledge and mechanical aptitude a plusSafety product knowledge helpfulKnowledge of Microsoft office (Excel, Word, Outlook)Excellent communication skillsShould be attentive and pose a high drive to learn new product linesMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredAdditional Information:Physical Demand: N/AWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessaryTravel: N/AEducation: High School Diploma or GED requiredMinimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V