Restaurant Host - Arrow

Job Summary

Essential Job Functions:

• Employees will provide quick and friendly service to all customers.
• Greets customers and seats guests in Aarow.
• Makes reservations for guests using Aarow reservation system. Checks guests in using computer system.
• Cleans restaurant areas as needed, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station.
• Handles and solves any concerns and questions customers may have.
• Performs all side work (stocking bus station and rolling silverware) and stocking of supplies at assigned station.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Must be able to get along with co-workers and work as a team.
• Ability to read, write, speak and understand English.
• Must present a well-groomed, professional appearance.
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays, nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage".
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions
• High School Diploma or GED Required

Harrah's reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

How You Will Create the Extraordinary

Essential Job Functions:

• Employees will provide quick and friendly service to all customers.
• Greets customers and seats guests in Aarow.
• Makes reservations for guests using Aarow reservation system. Checks guests in using computer system.
• Cleans restaurant areas as needed, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station.
• Handles and solves any concerns and questions customers may have.
• Performs all side work (stocking bus station and rolling silverware) and stocking of supplies at assigned station.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Must be able to get along with co-workers and work as a team.
• Ability to read, write, speak and understand English.
• Must present a well-groomed, professional appearance.
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays, nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage".
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions
• High School Diploma or GED Required

Job Info

• Job Identification 84233
• Job Category Food and Beverage & Culinary
• Job Schedule Full time
• Locations Harrah's Oklahoma (On-site)