Insurance Analyst - Riskonnect Implementation Support

Insurance Analyst - Riskonnect Implementation Support

We are seeking a Contract Insurance Analyst to support the implementation of Riskonnect, an enterprise insurance and claims management platform. This role will partner closely with the Insurance Risk Manager and project stakeholders to support data preparation, system configuration, testing, and reporting. This is a hands-on, execution-focused role well suited for a detail-oriented analyst who enjoys working with insurance data, systems, and structured processes. The role will be heavily involved in ensuring that insurance and claims information is accurate, complete, and usable within Riskonnect.

Responsibilities:

• Supporting data gathering, cleansing, and preparation for upload into Riskonnect (policies, claims, exposure schedules)
• Assisting with data migration, validation, and reconciliation against source documents and legacy spreadsheets
• Helping configure and test: insurance policy records and coverage details, claims intake, tracking, and lifecycle workflows, user roles, permissions, and basic reporting
• Participating in user acceptance testing (UAT) and documenting issues, defects, and enhancement requests
• Supporting creation of system documentation, job aids, and basic training materials
• Acting as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution

Success in this role means clean, reliable insurance and claims data in Riskonnect and a smooth transition to ongoing system use.

Secondary Responsibilities:

• Assist with day-to-day insurance administration as needed during the implementation period
• Support claims tracking and reporting
• Help prepare renewal data, exposure summaries, and schedules for internal and external use
• Maintain organized records of policies, claims documentation, and correspondence

Required Qualifications:

• 2–4 years of experience in insurance, risk management, finance, accounting, or a related analytical role
• Familiarity with commercial insurance concepts (property, casualty, claims)
• Strong attention to detail and comfort working with data, spreadsheets, and structured information
• Ability to follow defined processes while identifying data quality issues or inconsistencies
• Strong organizational and communication skills
• Ability to work independently in a contract environment

Preferred Qualifications:

• Experience with Riskonnect (policy, claims, or reporting modules)
• Experience supporting system implementations, upgrades, or data migrations
• Exposure to utilities, energy, infrastructure, or regulated industries
• Advanced Excel skills, including data cleanup, reconciliation, and analysis
• Experience working with insurance brokers, claims adjusters, or third-party vendors